Fraud Prevention Associate jobs in Eugene, OR

Department: Prevention
Reports To: Program Director
Position Type: 1.0 FTE, exempt

Bilingual candidates are eligible for an additional $1.50 Bilingual Differential. This bilingual differential is included in the salary range above.

Eligible for full-time benefits. See our benefits page at https://hivalliance.org/employment/benefits/

Application Instructions: All applicants must submit a complete Job Application, Supplemental Questions and Resume via the Job Portal to be considered. The Job Portal can be found here https://hivalliance.org/employment/open-positions/

Please note: Recruiting scams are on the rise - Make sure to protect your information.  HIV Alliance does not conduct interviews or ask for personal information (ID, Social Security, etc.) via text.  Additionally, double check the email of who is communicating with you. Email communication from HIV Alliance uses @allianceor.org or comes from noreply@criterionhcm.com. Please report any suspicious activity to Human Resources at ostankey@allianceor.org and/or ldavis@allianceor.org. 

Position Summary

This position will oversee the prevention & education programs including HIV testing, Needle Exchange, outreach, the Men’s Health Network, PrEP Coordination and community and youth education primarily in Marion and Lane Counties, though some programs extend over additional counties. In this role they will be responsible for quality assurance and improvement, staff training, and general program oversight. The Prevention Manager must possess a high level of awareness regarding Oregon’s at-risk groups which include Gay/Bi men and men who have sex with men (MSM), people who inject drugs (PWID), partners of people living with HIV (PLWHA) and the trans community. The Manager is a member of the Program Managers team and will work closely with other team members in reaching out to and engaging the community of gay men and MSM, PWID and partners of PLWHA and recruiting PLWHA community educators. This position represents the agency in a variety of community settings including meetings and events. The Manager supervises volunteers and staff, and ensures that they have the tools, training and resources needed to effectively carry out their work. This position is involved in the development of strategic prevention and education initiatives and participates in planning, development, implementation and monitoring of such initiatives.

Essential Functions and Responsibilities

General Duties

Advocate for needed services and future direction of these services

Provide direct supervision of program staff and role model excellent work ethic and professionalism

Stay current on HIV prevention (interventions, stats, etc)

Help foster community involvement, support and effective collaboration

Participate in agency collaboration, creative processes and lead committees

Present to community and partner agencies on HIV and programs

Participate on all required agency teams and committees

Provide prevention services as needed, including evening and weekend services.

Model and encourage community collaborations in all programs & acts as liaison to community groups and coalitions

Solicit client feedback on a regular basis and use that feedback in ongoing program development and evaluation

Attend workshops and trainings that are relevant to job responsibilities and which will encourage professional development

Prevention Manager Duties

Oversee all aspects of HIV Prevention programs

Assists in the development of new projects that increase wellness of at-risk communities

Coordinate outreach and testing events such as Awareness Day Testing and World AIDS Day Testing

Collaborate with grant writer to develop and submit grants, and grant/contract reports as requested

Manage data concerning services and use that data in ongoing program development and evaluation

Ensure that testing procedures are followed by all staff and volunteers

Support training and mentoring of HIV educators and HIV speakers

Work with program managers to recruit and screen HIV speakers

Work with other managers and directors to create and institute policies and procedures for prevention programs

Conduct community outreach to gay men and other men who have sex with men

Seek out opportunities for partnership and networking with organizations or groups serving or targeting gay/bi men.

Increase engagement of gay men in agency volunteer program, and in other roles at the agency

Provide HIV prevention education to communities at risk for HIV/HCV

Coordinate with the Client Services Manager to ensure that people living with HIV and their partners have access to prevention information and testing

Coordinate events targeting gay men such as focus groups and awareness events

Seek out opportunities for partnership and networking with organizations or groups serving or targeting PWID

Facilitate outreach and access to testing & other agency services to PWID

Staff Supervision and Support

Provide supervision, training and support for program employees and volunteers

Provide de-escalation support for clients in crisis and support staff in productively working with clients in crisis

Collaborate with other staff and volunteer to recruit high-risk populations into Counseling, Testing and Referral Services

Seek staff input and ensure good communication between staff and leadership

Facilitate department meetings as needed

Support department lead positions in their roles

Ensure consistent communication with employee

Ensure adequate supervision of volunteers during outreach events

Equity and Quality

Support and champion the development and implementation of program equity goals

Ensure that staff can track data necessary to monitor progress toward equity goals and to identify disparities

Identify training and provide equity focused and culturally responsive supervision to staff

Support collection of client feedback on a regular basis and using that feedback to make program improvements

Ensure that staff concerns related to equity are addressed

Ensure that policies and procedures and consistently applied

Provide staff with opportunities to share input related to program equity goals

Required Qualifications

At least three years of experience in delivery of care or services to target populations

At least three years of coordination, management or leadership experience

One year of experience with training and presentation, ability to effectively present to community and partner agencies

Experience working with the LGBTQ community

Experience in nonprofit and or public health work

A Multicultural sensitivity and awareness and support of harm reduction philosophy and client-centered approach

Commitment to diversity and inclusiveness in all aspects of job performance

Knowledge of the unique issues affecting high-risk communities and willingness to learn about culturally relevant interventions for gay and bisexual men, people who inject drugs and people living with HIV/AIDS.

Willingness to work with:

Leadership skills and ability to set challenging and attainable goals, to set priorities, to inspire others to high levels of creative performance, and to leverage ideas into action

Experience in effectively prioritizing needs in a complex work environment with multiple and sometimes competing agendas

Self-determined, highly motivated and solution focused

Ability to maintain a high level of confidentiality, a professional demeanor, and to represent the organization in a positive manner at all times

Strong professional boundaries and ethics

Excellent written and oral communication

Ability and willingness to grow in position and assume higher level duties

Ability to prioritize tasks and meet deadlines

Knowledge of Microsoft Word, Excel, and ability to learn relevant programs

Background in training and presentation, ability to effectively present to community and partner agencies

Comfortable with discussing sex, sexuality, and addiction

Ability to communicate and facilitate in group setting

Ability to build and maintain bridges between HIV Alliance and its clients, other non-profit agencies

Team player who is self-motivated and enthusiastic

Willingness to work a flexible schedule, including many evenings and some weekends.

Ability to collaborate with agency teams, board of directors, and community members.

TB test (provided by agency)

Ability to pass agency criminal background check

Valid Oregon driver’s license, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events and locations

Ability to drive long distances in large vehicles, ability to sit and stand for extended periods of time

Preferred Qualifications

Experience in staff supervision, hiring, and coaching

Physical Demands

While performing the duties of this job, the employee is required

The physical demands described above here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Working conditions, Travel and Environment

The duties of this job require individuals be able to work in non-traditional and community-based settings

The duties of this job require regular attendance

Travel to other locations as necessary to complete essential job functions

HIV Alliance is an equal employment opportunity employer committed to cultural diversity and compliance with the ADA. HIV Alliance encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. HIV Alliance prohibits discrimination based on race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information, HIV antibody status or any other factor protected by law or association with any of these classes, in its services, employment, or use of volunteers.

HIV Alliance is a community united to stop the spread of the HIV epidemic. We strive to create an environment where everyone is empowered to reach their full potential. We value the diverse perspectives that each of us brings to this work, understanding the influences of culture, race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information and HIV status in shaping our life experiences. We pledge to listen and ask questions before making judgments, and to continue to educate ourselves and each other. We recognize that we will only be successful against the HIV epidemic in a culture where oppression is not tolerated.