Fraud Prevention Associate jobs in Wilmington, DE

• Adheres to established shoplifter guidelines and policies

• Provides prompt, courteous and knowledgeable service to internal and external customers

• Promotes a culture of honesty and integrity; maintains confidentiality

• Observes, apprehends, and/or deters any acts of dishonesty from outside sources

• Participates in investigations and surveillance as assigned

• Ensures apprehensions are consistent with store theft activity

• Completes and distributes paperwork in an accurate and timely manner

• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)

• Coordinates and executes shrink related activities in partnership with Store Management

• Adheres to all labor laws, policies, and procedures

• Supports and participates in store shrink reduction goals and programs

• Encourages Associate use of shrink reduction resources

• Promotes safety awareness and supports maintenance of a risk-free environment

• Performs other duties as assigned.

Requirements:

• Excellent communication skills and sound judgment

• Basic computer skills

• Basic time management skills

• Investigative / analytical skills

• Ability to respond appropriately to changes in direction or unexpected situations

• Team player, working effectively with peers and supervisors to accomplish tasks

• Able to work a flexible schedule to support business needs

• 0-2 years retail or security experience

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Job Type: Full-time

Pay: $15.00 - $15.01 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Guard Card (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person