Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Summary:
The Fraud Prevention Associate I reviews potential fraudulent credit card transactions for the prevention and the detection of fraud in a card not present environment. The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
Job Expectations:
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Equipment Knowledge:
Experience Requirements:
Generally requires one (1) year in fraud credit/debit cards investigations, preferably in an e-Commerce environment.
Education Requirements:
Bachelor’s Degree in Accounting, Finance, Criminal Justice, Statistics, Banking, or related field required.
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