Fraud Prevention Supervisor jobs in Grand Rapids, MI

Hourly rate based on experience, minimum starting rate of $19.50

Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.
Do you love . . . investigating losses from beginning to end?
Are you energized . . . by teaching and training fellow associates on how to prevent shortage? 
Do you enjoy . . . working with a cross functional team of executives and leaders of a store?

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

• Identifies theft trends within assigned location

• Develops and implements theft prevention strategies to reduce exposure

• Develops and implements store awareness programs addressing theft, safety, inventory and shortage control

• Oversees the stores Electronic Article Surveillance (EAS) and product protection programs

• Conducts internal investigations in compliance with Kohl's guidelines

• Conducts surveillance and apprehension in compliance with Kohl's guidelines.

• Conducts operational audits to ensure best practice compliance

ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

• Assesses operational and shortage control procedures

• Communicates assessment results to store management

• Conducts inspections to ensure store is in compliance with Kohl's policies and procedures

• Works to create a culture of honesty and impression of control in the store

DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

• Supervises Loss Prevention Officers and Loss Prevention Service Specialists

• Maintains customer service awareness

• Communicates new and updated policies

• Recruits and trains new LP Associates

• Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

QUALIFICATIONS

REQUIRED

• Strong interpersonal communications skills

PREFERRED

• Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement

• Knowledge of surveillance and apprehension techniques

• Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs