Front Desk Assistant jobs in Santa Rosa, CA

MacRostie Winery located in Healdsburg, CA is inviting applicants for a Full-Time Front Desk Hospitality Assistant to join our elite team of wine professionals. This dynamic position is a unique hands-on opportunity to be a part of a dynamic team that implements exceptional customer service sales standards in the heart of Sonoma wine country. Our culture is focused on sustainability, inclusion, and growth. This is a Full-time non-exempt position located in Healdsburg, CA, with a full flex schedule (may be scheduled Mon.-Sun., 9am-6pm) with mandatory weekend availability. This position qualifies for gratuity and our outstanding benefits.

As the first and last person our guests see, the Front Desk Hospitality Assistants are an integral part of our team, helping enable world-class customer service to all guests. As an on the floor leader, you will work closely with DTC Leadership and Guest and Member Services. MacRostie offers an unparalleled work environment with opportunities for professional and personal growth that include our amazing benefits package that includes 401K, medical/dental/vision plans, PTO, are included in the gratuity pool, community/employee engagement including wellness program and more!

Minimum Requirements:

• Hospitality, Restaurant, Retail, or Wine Industry Experience
• Retail, Tasting Room, Sales, and/or Management or Leadership experience preferred
• POS experience preferred
• Degree or Hospitality Certificate preferred but not mandatory
• Knowledge and deep passion for wine and the wine industry
• Ability to lift up to 50lbs. with or without reasonable accommodations
• This position requires proactive teamwork, standing for long periods of time, working weekends and/or holidays, and reliable transportation to and from Healdsburg, CA.

Must be able to provide proof of U.S. Work Authorization without current or future sponsorship

Position Accountabilities:

1. Greet all customers upon arrival 
2. Manage the table seating and assigning of wine ambassadors to our guests 
3. Develop a pre-shift seating plan  
4. Help clearing tables as needed 
5. Engage in proactive teamwork with all members of the hospitality team  

By joining MacRostie, you will be joining a team of diverse individuals, all passionate about wine, our guests, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be, and have a great time doing it! To be considered for this opportunity please complete application including resume. NOTE: MacRostie is a Distinguished Vineyards and Wine partner and if applying for this position, you may be reached out to by a DVWP representative. All applications are kept confidential, and we are an equal opportunity employer encouraging all to apply. To find out more about MacRostie, please visit our webpage: www.macrostiewinery.com. Please visit our website to learn more about our culture: Distinguished Vineyards

Job Details:
Hospitality Assistant
Reports to: Hospitality and Events Manager
Status: Full-time, Non-Exempt

Hourly Wage Range: $17.65 - $18.00