Front Desk Associate jobs in Lafayette, LA

```Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we want to hear from you!

Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints promptly
- Assist with reservations and room assignments
- Manage phone calls and direct them to the appropriate departments
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:
- Previous experience in a front desk or customer service role preferred
- Knowledge of hotel management systems and phone systems is a plus
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities
- Knowledge of hospitality industry practices and standards
- Fluency in multiple languages is an asset

If you are looking for an exciting opportunity to work in the hospitality industry and provide exceptional service to our guests, please apply with your resume. We offer competitive compensation, opportunities for career growth, and a positive work environment. Join our team today!```

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift

Work Location: In person