FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Front Desk Associate (Optometrist’s Technician) Full-Time
Are you looking for a career that will bring you home? A career with a company that has one of the absolute best store leadership teams on the planet?
Well, you just found it!
One of the nation’s TOP optical companies, Eyemart Express is seeking a Dr’s Tech, also known as an Optometrist Technician or Optical Technician, to primarily assist under the store Doctor.
For nearly 30 years, Eyemart Express has been setting the pace and the standard when it comes to delivering an awesome customer experience along with great prices and the fastest service anywhere! We have full-service labs in every one of our stores! And we’re growing every year with new stores opening throughout the country.
Your career growth potential is endless!
So, if you’re looking to join a company that leads the industry in service, quality & speed, and that is rapidly expanding to well over 200 stores, then Eyemart is the place for you! If you have the drive, the talent, along with the leadership experience in bringing teams together and exceeding goals, then we want to talk to you.
Take a look at some of the things the role consists of and send us your resume today!
Job Description :
The general responsibilities of this position are to service all customers who enter the Doctor’s office and assist them with the delivery of exam services as well as the purchase of contact lenses.
This person is responsible for maintaining company standards while : answering the telephone, greeting patients, performing the pre-test , selling contact lenses, communicating Eyemart’s specials and everyday low prices, meeting sales goals, data entry into the computer, following A / R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary.
The Dr’s Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Duties and Responsibilities :
e. frames, lens type, coatings)
Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients’ charts per local Doctor specifications.
File patient charts daily.
Perform a thorough pre-test as directed by the local Doctor. For example : NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc.
Follow the local pathogen control policy as set by the local Doctor.
Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays.
Deliver contact lenses to patients. Assist with inventory control. For example : receiving stock, maintaining the merchandising, monthly inventory, loss prevention
Education and Experience :
Working Environment :
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Last updated : 2024-04-23
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