FRONT DESK CLERK jobs in Huntington, WV

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries promptly and courteously
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and problem-solving skills
- Assist with reservations and manage room availability
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

Skills:
- Excellent guest relations skills with a friendly and approachable demeanor
- Bilingual/multilingual skills are a plus
- Strong phone etiquette and communication skills
- Knowledge of hotel management systems and procedures
- Attention to detail and ability to handle multiple tasks simultaneously
- Ability to work independently as well as part of a team

We offer competitive pay and benefits package. Join our team in providing exceptional hospitality services to our guests!

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $8.00 - $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Night shift

Work setting:

• In-person

Work Location: In person