FRONT DESK CLERK jobs in Memphis, TN

Typical Duties Include:

• Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.

• Respond to guest inquiries and in a timely, friendly and efficient manner

• Provide driving and/or walking directions to guests to local destinations

• Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions

• Assist fellow team members and other departments wherever necessary to maintain positive working relationships

• Provide or obtain accurate information

• May be required to perform other functions assigned by manager, as needed

Job Requirements:

• At least 6 months experience in a similar capacity.

• High school diploma or equivalent

• Be able to work in a standing position for long periods of time (up to 7 hours).

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow- through, courtesy, cooperativeness and work with a minimum of supervision.

• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.

• Ability to accurately compute and manipulate mathematical calculations.

• Proficient computer skills, capable to use the hotel computer system

• Work schedule varies include working on holidays and weekends.

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person