FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Welcomes patients
Optimizes patients satisfaction and providers time
Keeps patient appointments on schedule by notifying provider of patients arrival
Comforts patients by answering any questions
Maintains waiting area
Checks in patient and updates personal and financial information
Checks out patients when appointment is complete
Takes patient payments
Makes patient appointments
Protects patients’ rights to privacy
Maintains operations by following policies and procedures
Contributes to team effort by accomplishing related results as needed.
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Work Location: In person
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