FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Envision working at a seafront resort on Myrtle Beach’s Grand Strand, enjoying Atlantic Ocean views, with attractions such as Broadway at the Beach within two miles. We seek an upbeat team member who enjoys helping guests make memories of a lifetime. If you love cooking, Hilton Grand Vacations have the perfect opportunity for you.
Why do team members like working for us:
What will I be doing?
As a Front Desk Clerk, you would be responsible for executing your position's responsibilities in alignment with our culture and driving company success through performing the following duties to the highest standards:
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Most Loved Workplaces list in 2021, being a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, being ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
**Quarterly bonuses are not guaranteed.
What are we looking for?
To fulfill this role successfully, you possess the following minimum qualifications and experience:
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request an accommodation.
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