FRONT DESK CLERK jobs in Oklahoma

Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service. Your main responsibilities will include checking guests in and out, making reservations, and addressing any inquiries or concerns they may have. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Assist guests with making reservations and provide information about hotel amenities - Handle guest inquiries and resolve any issues or complaints in a timely manner - Maintain a neat and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed - Utilize phone systems to answer incoming calls and transfer them to the appropriate department or guest room - Provide exceptional guest services by anticipating their needs and exceeding their expectations - Maintain knowledge of hotel policies, procedures, and local attractions Experience: - Previous experience in the hotel industry or related field is preferred - Strong customer service skills with the ability to handle difficult situations with professionalism - Knowledge of hotel management systems is a plus - Familiarity with phone etiquette and handling multiple phone lines - Bilingual skills (multilingual) are highly desirable We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we encourage you to apply for the position of Front Desk Agent.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Morning shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Oklahoma City, OK: Relocate before starting work (Required)

Work Location: In person