FRONT DESK CLERK jobs in Towson, MD
FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added FRONT DESK CLERK jobs
Front Desk Clerk
- Meyer Jabara Hotels
-
Baltimore, MD
PART_TIME
- Front Desk Clerk Job Title: Front Desk Agent Status: NON-EXEMPT Reports to:GM Position Summary: The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests. He or she is to ensure efficient communication with team members, vendors and guests. The Front Desk Agent must maintain a welcoming attitude and respond to all service questions and requests. He or she is also responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures. The Front Desk Agent is responsible for collecting monies for services rendered during a guest stay, and for meeting many other guests needs during their stay. Experience & Education: 1 to 2 years of experience in a hotel or a related field preferred High School diploma or equivalent required College course work in related field helpful Previous customer service experience strongly preferred. Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio. Ability to work with Microsoft Office products and various other software programs. Requirements: Work Environment – Ability to work: Under variable temperature conditions Under variable noise levels Indoors Around dust and or mite hazards Long hours sometimes required. Physical Requirements: Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range Ability to bend, stretch, twist or reach with your body and arms Must be able to stand and/or walk for lengthy periods of time Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions Multi-Lingual skills helpful Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations Positively interact with hotel guests Check guests in and out of the hotel Confirm payment method at check in and obtain full payment at check out Log all requests and confirm completion Direct guests to daily functions within the hotel Review PMS inventory and house count for availability and rates Book reservations for day of arrival or future stays Balance and prepare individual paperwork for closing shift Balance bank daily (which includes counting bank before beginning a shift and after shift closes) Maintain and market special guest programs Handle incoming/outgoing calls Take and deliver messages Be familiar with guest privacy Provide information about hotel Know emergency procedures Know VIP procedures Run copies and charge guests as needed Send faxes, Emails and charge as needed Run daily arrival report and annotate guest reservation/inform team of special requests Review changes in Policy and Procedure Distribute faxes, Emails, packages, and mail to guest services for delivery, or inform guest of receipt Stock and clean work space for next shift Distribute billing reports to hotel outlets Prepare key check inventory Block bus tours and notify Housekeeping Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Non-Essential Duties: Other duties as assigned. Front Desk Clerk
- 15 Days Ago
Hotel Front Desk Clerk
- Maverick Hospitality LLC
-
Hagerstown, MD
FULL_TIME
- Job Description Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent respons...
- 15 Days Ago
Front Desk Clerk
- Tidewater Inn
-
Easton, MD
FULL_TIME
- Thank you for your interest in employment opportunities at the Tidewater Inn. We look forward to hearing from you! Send cover letter and resume with the position you are interested in to djones@baybea...
- 22 Days Ago
Hotel Front Desk Clerk
- Aloft Arundel Mills BWI Airport
-
Hanover, MD
FULL_TIME
- We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
- 5 Days Ago
Front desk
- Floyd's 99 Barbershop
-
Ellicott, MD
FULL_TIME
- Overview : Floyd's 99 Barbershop is looking for a Customer Service Coordinator to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you! What's in i...
- Just Posted
Front Desk
- Beacon Oral Specialists
-
Severna Park, MD
FULL_TIME
- Job Title: Front Office I Job Location: Chesapeake Oral Surgery Associates, Severna Park, MD Job Type: Fulltime Your new career awaits you... We are looking to hire a front office professional that is...
- 4 Days Ago
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0 FRONT DESK CLERK jobs found in Towson, MD area
Front Desk Agent
- Cambria Hotel Washington D.C Convention Center
-
Washington, DC
- Front Desk & Guest Care: We are looking for people that have a passion to serve others! Working at the front desk means ...
- 4/24/2024 12:00:00 AM
Front Desk Clerk
- Ladgov Corporation
-
Mount Rainier, MD
- Job title: Front Desk Clerk Location: Washington, DC Duties/Requirements: The candidate shall serve as the primary liais...
- 4/24/2024 12:00:00 AM
Front Desk Clerk
- Meyer Jabara Hotels, LLC
-
Baltimore, MD
- **Job Description** Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and tal...
- 4/23/2024 12:00:00 AM
Hotel Night Auditor
- Aloft Arundel Mills BWI Airport
-
Hanover, MD
- Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will...
- 4/22/2024 12:00:00 AM
Front Desk Manager
- Melton Hospitality Advisors
-
York, PA
- Position Title: Front Desk Manager Salary Range: $41-46k/ year plus Bonus and Benefits Role Description: We have an entr...
- 4/22/2024 12:00:00 AM
Front desk clerk
- Best Western Kent Narrows Inn
-
Stevensville, MD
- Job Description Job Description Make reservations, check in and out guests, handle cash transactions, run errands to roo...
- 4/20/2024 12:00:00 AM
Front Desk Manager
- Melton Hospitality Advisors
-
York, PA
- Position Title: Front Desk Manager Salary Range: $41-46k/ year plus Bonus and Benefits Role Description: We have an entr...
- 4/20/2024 12:00:00 AM
Part Time - Front Desk Agent - ZYAPB>
- InterContinental Hotels
-
Aberdeen Proving Ground, MD
- InterContinental Hotels - Hotel [Guest Service / Concierge] As a Front Desk Agent at InterContinental Hotels, you'll: Pr...
- 4/20/2024 12:00:00 AM
About Towson, Maryland
Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562).
According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water.
The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south.
Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$28,817 to $38,069
Towson, Maryland area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a FRONT DESK CLERK do?
FRONT DESK CLERK in Reno, NV
Court clerks also receive, file, and forward court documents.
February 18, 2020
FRONT DESK CLERK in Springfield, OH
Front desk clerks must generally possess basic mathematics and computer skills and the ability to effectively communicate verbally.
February 15, 2020
FRONT DESK CLERK in Honolulu, HI
Hotel, motel, and resort desk clerks are the first line of customer service for a lodging property.
January 18, 2020