Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities :
Requirements and skills :
About Cape Fox Lodge :
Cape Fox Corporation represents the Tlingit Alaska Natives from the Village of Saxman (Southeast Alaska). We were founded over 50 years ago and have changed our business focus from harvesting timber to hospitality, tourism, real estate, and federal contracting.
CFC has several successful and thriving commercial businesses in Ketchikan, Alaska that provide visitors and locals alike the best food, luxury, and adventure we have to offer.
Our establishments include the following : Cape Fox Lodge - the premier Lodge with modern accommodations and a glimpse into the Tlingit cultureSweet Mermaids - a quaint bakery in Downtown Ketchikan with delicious treats and a love for mermaidsDockside Galley - a small, local favorite in Saxman, AK that serves up the best burgers and shakes on the islandBar Harbor Ale House - the ultimate dining destination featuring crafted beers and BBQ with a flair108 Taphouse & Burger Bar - a warm, inviting environment serving craft cocktails, pub burgers and moreEagle's Nest - the newest addition to the CFC family bringing brick-oven pizza to a whole new meaningCape Fox Tours - specializing in shore excursions that emphasize Alaska's native culture and local historyWard Cove Cruise Terminal - a premium concession stand serving Ketchikan favorites and beer on tapAll of these locations have several positions open for the summer season.
We have a diverse job field for full-time, part-time, entry-level, certified-level and more. We invite you to learn more about our opportunities and apply today! Come work for an organization that can teach you the importance of heritage while affording you the ability to experience life in Ketchikan, Alaska.
Island life couldn't be more fun than being on the CFC team!
Last updated : 2024-04-11
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