Front Desk Manager - Casino jobs in Minnesota
Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager - Casino jobs
Hotel Front Desk Clerk
- Grand Casino
-
Onamia, MN
FULL_TIME
-
SUMMARYThe Hotel Guest Service Ambassador will be responsible for greeting guests in a courteous and professional manner.They are responsible for reservations, processing payment and safeguarding guest information. Rooms Controller duties include; pre-registering guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Other responsibilities are; providing accurate information to guests about services/amenities, greeting guests at the bell station, and safely, courteously, checking their luggage, ensuring optimum guest service with each guest interaction.ESSENTIAL DUTIES OF THE POSITION:
- A Guest Services Ambassador is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately, thus protecting the company’s assets.
- Maintain an inventory of vacancies, reservations and room assignments.
- Explain all hotel facilities, hours of operation, answer all questions about these facilities and other hotel questions.
- Rooms Controller duties will include working in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel’s room inventory to maximize revenue pertaining to guestrooms.
- Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types.
- Coordinate and block VIP members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
- Maintains a working knowledge of all Grand Casino properties, as well as special events on and near property,
- in order to advise guests of same, whenever possible.
- Responds to guests’ requests, complaints or inquires courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts. This includes all applicable software systems.
- Prepares shift cash report, balancing payments and disbursements with computer and slot system.
- Prepares the bank drop envelope for shift end and balancing accounts.
- Demonstrates and promotes a strong commitment to providing the best possible experience for the guests.
- Bell Person duties include checking luggage for hotel guests; show guests to room assisting them with their luggage.
- Explains accommodations and equipment to Guests upon entry into the Guest’s room. Informs Guests of proper operation of room locks, televisions and thermostats. Explains fire safety/evacuation procedures.
- All other duties as assigned.
COMPETENCIES- Trustworthy and collaborative relationships with others.
- Organized and flexible to meet the needs of the business, guests and associates.
- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
- Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.
EDUCATION and/or EXPERIENCE:- Six (6) months of prior hospitality experience preferred.
- 3 Days Ago
Hotel Front Desk
- Grand Casino
-
Hinckley, MN
FULL_TIME
- SUMMARY The Hotel Guest Service Ambassador will engage in greeting guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. Room...
- 7 Days Ago
Front Desk Clerk
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
- ~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $16.00 an hour * Shift Differential * $2.00 an hour additional for swing shift $2.00 an hour additional for grave shift SUMMARY: To register hotel guests...
- 2 Months Ago
Front Desk Associate - Full-time Afternoons
- Fortune Bay Resort Casino
-
Tower, MN
FULL_TIME
- Title: Front Desk Associate Department: Resort Front Desk Reports To: Resort Front Desk Supervisor/Manager FLSA Status: Non-Exempt Pay Grade: 4 Wage Range: Starting at $15.02 - $18.78 Gaming Class: No...
- 4 Days Ago
Casino Shift Manager
- JACKPOT JUNCTION CASINO HOTEL
-
Morton, MN
OTHER
- Job Details Job Location: Jackpot Junction - Morton, MN Position Type: Part-Time Education Level: Not Specified Salary Range: $21.00 - $32.72 Hourly Travel Percentage: None Job Shift: Varies ( Weekend...
- 1 Month Ago
Casino
- Grand Casino
-
Hinckley, MN
FULL_TIME
- The Opportunity Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures. What You Get...
- 2 Months Ago
Front Desk Manager - Casino jobs at Popular Companies
Front Office Manager
- Henderson Beach Resort
-
Destin, FL
- The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient ...
- 4/17/2024 12:00:00 AM
Front Desk Manager
- White Lodging Services Corp.
-
Nashville, TN
- **Front Desk Manager** **Job Description** Summary: Assists the Front Office Manager or Operations Manager in administer...
- 4/17/2024 12:00:00 AM
Assistant Front Office Manager
- Sacramento Holiday Inn
-
Sacramento, CA
- Hotel: Sacramento Holiday Inn Assistant Front Office Manager Full time Atrium SPIRIT – where teamwork, passion and appre...
- 4/16/2024 12:00:00 AM
Front Office Manager
- Omaha Embassy Suites
-
Omaha, NE
- Hotel: Omaha Embassy Suites Front Office Manager Full time Atrium SPIRIT – where teamwork, passion and appreciation igni...
- 4/16/2024 12:00:00 AM
Front Desk Manager
- Marriott Vacations Worldwide
-
- Location: Front Desk Manager in Westin Princeville Ocean Resort at Marriott Vacations Worldwide Location * **Job Descrip...
- 4/16/2024 12:00:00 AM
Assistant Front Office Manager
- Norfolk Sheraton
-
Norfolk, VA
- Hotel: Norfolk Sheraton Assistant Front Office Manager Full time Atrium SPIRIT – where teamwork, passion and appreciatio...
- 4/15/2024 12:00:00 AM
Front Desk Manager
- ABC Investments and Management Company
-
- FRONT OFFICE MANAGER Front Office Manager supervises the front desk to ensure efficient and profitable operation. Respon...
- 4/14/2024 12:00:00 AM
Front Desk Manager
- Marriott Vacations Worldwide
-
- Hourly Rate: $25.00 Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vac...
- 4/14/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$49,834 to $74,394
Most Popular Cities in Minnesota for Front Desk Manager - Casino Jobs
What does a Front Desk Manager - Casino do?
Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020