Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
15-30 hours/week, flexible scheduling. Must have some weekend availability.
Please contact us via e-mail. Include a resume and cover letter, and your availability. Our hours of operation are 6:30am-6:30pm M-F and 7am-6pm Saturday and Sunday. Please, no phone calls.
Positions at Gulliver’s fill quickly. If you are interested in joining our team, please fill out an application and drop it off at our main office or email your resume with cover letter to Amanda Poquette at gulliver.job@gmail.com for consideration. Please, no phone calls.