Front Desk Supervisor - Casino jobs in Minnesota
Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Desk Supervisor - Casino jobs
Hotel Front Desk Clerk
- Grand Casino
-
Onamia, MN
FULL_TIME
-
SUMMARYThe Hotel Guest Service Ambassador will be responsible for greeting guests in a courteous and professional manner.They are responsible for reservations, processing payment and safeguarding guest information. Rooms Controller duties include; pre-registering guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Other responsibilities are; providing accurate information to guests about services/amenities, greeting guests at the bell station, and safely, courteously, checking their luggage, ensuring optimum guest service with each guest interaction.ESSENTIAL DUTIES OF THE POSITION:
- A Guest Services Ambassador is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately, thus protecting the company’s assets.
- Maintain an inventory of vacancies, reservations and room assignments.
- Explain all hotel facilities, hours of operation, answer all questions about these facilities and other hotel questions.
- Rooms Controller duties will include working in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel’s room inventory to maximize revenue pertaining to guestrooms.
- Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types.
- Coordinate and block VIP members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
- Maintains a working knowledge of all Grand Casino properties, as well as special events on and near property,
- in order to advise guests of same, whenever possible.
- Responds to guests’ requests, complaints or inquires courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts. This includes all applicable software systems.
- Prepares shift cash report, balancing payments and disbursements with computer and slot system.
- Prepares the bank drop envelope for shift end and balancing accounts.
- Demonstrates and promotes a strong commitment to providing the best possible experience for the guests.
- Bell Person duties include checking luggage for hotel guests; show guests to room assisting them with their luggage.
- Explains accommodations and equipment to Guests upon entry into the Guest’s room. Informs Guests of proper operation of room locks, televisions and thermostats. Explains fire safety/evacuation procedures.
- All other duties as assigned.
COMPETENCIES- Trustworthy and collaborative relationships with others.
- Organized and flexible to meet the needs of the business, guests and associates.
- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
- Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.
EDUCATION and/or EXPERIENCE:- Six (6) months of prior hospitality experience preferred.
- 3 Days Ago
Hotel Front Desk
- Grand Casino
-
Hinckley, MN
FULL_TIME
- SUMMARY The Hotel Guest Service Ambassador will engage in greeting guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. Room...
- 7 Days Ago
Front Desk Clerk
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
- ~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $16.00 an hour * Shift Differential * $2.00 an hour additional for swing shift $2.00 an hour additional for grave shift SUMMARY: To register hotel guests...
- 2 Months Ago
Front Desk Associate - Full-time Afternoons
- Fortune Bay Resort Casino
-
Tower, MN
FULL_TIME
- Title: Front Desk Associate Department: Resort Front Desk Reports To: Resort Front Desk Supervisor/Manager FLSA Status: Non-Exempt Pay Grade: 4 Wage Range: Starting at $15.02 - $18.78 Gaming Class: No...
- 4 Days Ago
Overnight Front Desk Supervisor
- Valleyfair
-
Shakopee, MN
FULL_TIME
- Overview:$18.50 / hour Oversee the safety of domestic and international residents by staffing the front desk, enforcing housing facility's rules and procedures. You'll also...Train, schedule and motiv...
- 10 Days Ago
Front desk supervisor
- TPI Hospitality
-
Osseo, MN
FULL_TIME
- TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the Assistant General Manager to deliver ...
- 11 Days Ago
Front Desk Supervisor - Casino jobs at Popular Companies
Front Desk Supervisor
- Columbus Airport Marriott
-
Columbus, OH
- Hotel: Columbus Airport Marriott Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciatio...
- 4/19/2024 12:00:00 AM
Front Desk Supervisor
- Tucson Marriott University Park
-
Tucson, AZ
- Hotel: Tucson Marriott University Park Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appre...
- 4/19/2024 12:00:00 AM
Front Desk Supervisor
- Kansas City Embassy Suites
-
Kansas City, MO
- Hotel: Kansas City Embassy Suites Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciati...
- 4/19/2024 12:00:00 AM
Front Desk Supervisor
- FirstService Residential
-
Pompano Beach, FL
- FirstService Residential leads the property management industry, with over 8,600 communities in the United States and Ca...
- 4/19/2024 12:00:00 AM
Front Desk Supervisor
- Monterey Embassy Suites
-
Seaside, CA
- Hotel: Monterey Embassy Suites Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciation ...
- 4/18/2024 12:00:00 AM
Front Desk Supervisor
- Franklin Embassy Suites
-
Franklin, TN
- Hotel: Franklin Embassy Suites Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciation ...
- 4/18/2024 12:00:00 AM
Front Desk Supervisor
- Firstservice Residential
-
Pompano Beach, FL
- FirstService Residential leads the property management industry, with over 8,600 communities in the United States and Ca...
- 4/16/2024 12:00:00 AM
Front Desk Supervisor
- Marriott International, Inc
-
Lahaina, HI
- Additional Information Pay: $28.00-$32.00/hour, Overnight Shift Job Number 24057421 Job Category Administrative Location...
- 4/3/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$38,324 to $53,700