Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.
Front Desk Agent shift available:
The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21 and able to obtain/maintain a gaming card.
You’d make a great front desk agent if you:
Consider yourself a “people person,” and enjoy meeting others.
Love working as a team and appreciate the chance to collaborate.
Understand how to create a great guest service experience.
Have a focus on quality and take pride in your work
Are open to learning new things (especially the latest property promotions and events!)
Can keep cool and calm in a fast-paced, energetic work environment.
Have excellent communications skills.
Benefits:
We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.
FREE EMPLOYEE MEAL per shift!
Requirements:Must be 21 years of age.
Job Type: Full-time
Salary: $14.00 - $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Weekend availability
Clear All
0 Front Desk Supervisor - Casino jobs found in Sparks, NV area