Front Office Manager Assistant - Casino jobs in Canton, MI

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Front Office Manager
  • Driftwood Hospitality Management
  • Novi, MI FULL_TIME
  • Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

    JOB SUMMARY
    $500 SIGN ON BONUS - Free meals, parking and world-wide travel benefits

    The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.
    ESSENTIAL JOB FUNCTIONS
    This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
    • Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
    • Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
    • Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
    • Effectively trains guest service agents on proper front desk procedures.
    • Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
    • May prepare weekly schedules for front office staff.
    • Address performance deficiencies of front office staff through coaching and disciplinary actions.
    • Complete performance evaluations for front office staff timely.
    • May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
    • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
    • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
    • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
    • Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
    • Required reports are timely and of a quality that can be shared with corporate.
    • Rates are accurate and monitored daily.
    • Is proficient at managing inventory in the property management system.
    • Frequently meets with and reviews work generated by the night auditor.
    • Maintains regular attendance and is consistently on time.
    • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
    • Performs any other duties as requested by supervisor.
    • Act as Manager on Duty when duty calls.
    KNOWLEDGE, SKILLS & ABILITIES
    The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
    • A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
    • Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
    • Excellent verbal and written English communication skills are required.
    • Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
    • General office equipment and cash register operation knowledge is expected.
    PHYSICAL DEMANDS
    • Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
    • Lifting up to 25 pounds
    • Occasional twisting, bending, stooping, reaching, standing, walking.
    • Frequent talking, hearing, seeing and smiling.
    Benefits
    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts
    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
  • Just Posted

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Front Office Manager
  • Sheraton Detroit Novi Hotel
  • Novi, MI FULL_TIME
  • Job Summary$500 Sign On BonusFree meals, parking and world-wide travel benefitsTheFront Office Manageris fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of...
  • Just Posted

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Front Office Manager
  • Sheraton Detroit Novi
  • Novi, MI FULL_TIME
  • Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives...
  • Just Posted

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Front Office Receptionist/Manager
  • US Rehabilitation & Health Services Inc
  • Northville, MI FULL_TIME
  • We are a fast-paced Physical Therapy & Wellness clinic looking for an upbeat, friendly, dedicated, office professional seeking long-term placement in the Front Office environment. The Front Office Rec...
  • 9 Days Ago

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Front Office Manager
  • SugaringNYC, Northville
  • Northville, MI PART_TIME,FULL_TIME
  • Sugaring Northville is Hiring! Our TEAM has the best vibes, and our clients are as sweet as our product! Come join our growing team. Please send us your resume and contact information. We can't wait t...
  • 11 Days Ago

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Asst. Front Office Manager
  • Graham Hotel Systems
  • Ann Arbor, MI FULL_TIME
  • DescriptionThe Kensington Hotel has an opening for an Assistant Front Office Manager. This position will help lead the Front Desk and drive customer service for the hotel. The successful candidate mus...
  • 1 Month Ago

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0 Front Office Manager Assistant - Casino jobs found in Canton, MI area

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Medical Receptionist
  • Trinity Health - IHA
  • Canton, MI
  • POSITION DESCRIPTION: Serves as a first point of contact for external customers in the office and on the phone, as well ...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant
  • Phoenix Services, LLC
  • Canton, MI
  • Job Description Job Description Experienced Administrative Assistant needed for a well-established company in Canton! Re...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant - Work From Home>
  • Rob Levine Law
  • Westland, MI
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As an Administrative Assistant you'll: Act as t...
  • 3/27/2024 12:00:00 AM

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Assistant Executive Director ( Westland-Joy & Hunter)
  • American House Senior Living Communities
  • Westland, MI
  • : Assistant Executive Director Position Summary The Assistant Executive Director plays an integral role in upholding Ame...
  • 3/27/2024 12:00:00 AM

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Supports Coordinator with Community Living Services, Inc.
  • ProNexus, LLC
  • Wayne, MI
  • Job Description Job Description POSITION TITLE: Supports Coordinator REPORTS TO: Supports Coordinator Manager SUMMARY OF...
  • 3/25/2024 12:00:00 AM

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Administrative Assistant
  • Homestead Home Health Care Services
  • Canton, MI
  • Responsibilities/Qualifications: Parallel Management Group manages senior living communities across Michigan, and partne...
  • 3/24/2024 12:00:00 AM

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Administrative Assistant
  • Dogology University
  • Canton, MI
  • Are you a self-motivated individual who enjoys a freedom filled environment? Are you practical as well as a no-nonsense ...
  • 3/24/2024 12:00:00 AM

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FT Project Support Administrative Assistant - Work From Home>
  • FEFA
  • Westland, MI
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary / Medical benefits / PTO - As a Project Suppor...
  • 3/24/2024 12:00:00 AM

Canton, officially the Charter Township of Canton, is a charter township of Wayne County in the U.S. state of Michigan. It is located about 8 miles (13 km) west of the city limits of Detroit and 8 miles (13 km) east of the city limits of Ann Arbor. As of the 2010 census, the township had a population of 90,173, making it Michigan's second largest township and eleventh largest community. Canton is ranked as 96th highest-income place in the United States with a population of 50,000 or more. Canton Township is also consistently ranked as one of the safest cities in the United States, as well as i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$46,785 to $60,561
Canton, Michigan area prices
were up 1.3% from a year ago

Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020