Front Office Manager jobs in Ketchikan, AK

Front of House Manager Job Summary

We are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will hire and train servers, bussers, and hosts/hostesses, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role.

Front of House Manager Duties and Responsibilities

• Hire and train FOH staff
• Set and maintain a shift schedule
• Oversee day-to-day operations in the FOH
• Ensure customer satisfaction by quickly fixing any issues
• Facilitate quick and efficient communication between front and back-of-house (BOH)

Front of House Manager Requirements and Qualifications

• High school diploma or GED certificate
• Several years of restaurant experience
• Supervisory experience
• Strong leadership and management skills
• Communication abilities