Front Office Manager jobs in New Haven, CT

We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage the front desk calendar
- Verify patient insurance coverage and collect co-payments
- Maintain patient records and update information as necessary
- Assist with medical record management, including scanning, filing, and retrieval
- Handle patient inquiries and provide accurate information about our services
- Collaborate with the clinical team to ensure efficient patient flow
- Follow HIPAA guidelines to protect patient confidentiality
- Manage office supplies inventory and place orders as needed
- Perform general administrative tasks such as data entry, faxing, and mailing

Qualifications:
- High school diploma or equivalent required
- Previous experience as a receptionist or in a customer service role preferred
- Proficient in using office software systems (e.g., Microsoft Office)
- Familiarity with dental or medical office procedures is a plus
- Knowledge of Open Dental is preferred
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle multiple phone lines

If you are looking for an opportunity to be part of a dynamic team in a professional healthcare setting, please submit your application

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Healthcare setting:

• Dental office

Ability to Relocate:

• New Haven, CT 06519: Relocate before starting work (Required)

Work Location: In person