Fundraising Coordinator coordinates operations to execute an organization's fundraising strategies, campaigns, and capital development initiatives supporting short- and long-term organizational revenue objectives. Supports donor stewardship programs to identify, develop, retain, and nurture a portfolio of individual and institutional donors and corporate or governmental partnerships. Being a Fundraising Coordinator plans events and develops communications to increase donor engagement. Uses a donor database and software tools to produce data-driven measurement and reporting of the progress of fundraising goals. Additionally, Fundraising Coordinator may participate in the grant writing and proposal process. Typically requires a bachelor's degree. Typically reports to a manager. The Fundraising Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Fundraising Coordinator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Location : The role is based at the Trust’s office in West Berkshire, although our flexible working policy offers a blend of home and office-based workingAccountable to : Head of FundraisingStart date : As soon as possibleHouse of work : Permanent, part-time (21 hours) per week, with flexible working arrangements available.
The role is part of a job shareSalary range : £22,000 £24,000 depending on experiencePurposeTo support all areas of our fundraising team, providing administrative support and acting as the first point of contact for fundraising enquiries.
About the roleThe Fundraising Assistant provides support across all areas of the fundraising team, assisting with operational and administrative requirements and acting as the first point of contact for the fundraising team.
We are looking for a highly organised, personable and conscientious team member with excellent administrative skills. You will manage a varied workload, be comfortable working autonomously and act as the database champion for the team.
This is an exciting opportunity to join a leading mental health charity and play a vital role in a small but ambitious fundraising team.
About the TrustThe Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities.Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff and employers - about their mental health and wellbeing.
We aim to improve their understanding of mental health, to give them the knowledge and skills to look out for and support themselves and those around them, and to give them greater confidence in talking openly about the subject.
The Charlie Waller Trust is a great place to work, with a small, employed team and over 40 freelance mental health trainers, speakers and experts.
About our teamThis role sits within our small but effective fundraising team, reporting to the Head of Fundraising. We are a dedicated and friendly team, passionate about raising funds to help support and educate young people in looking after their mental health.
Our personal approach to fundraising is key to our success and we strive to deliver a positive supporter experience.The Charlie Waller Trust is a great place to work.
We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work : Warm : Positive personal connections are central to mental health;
we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.Empowering : We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
Collaborative : Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
Compassionate : We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
Open : We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Equity and InclusionAt the Charlie Waller Trust we strive to cultivate a positive, exciting work environment where all staff can enjoy a rewarding role and career.
We are committed to equality, diversity and inclusion and ensuring that our staff represent the communities we aim to support.
We therefore particularly encourage applications from men and those from Black, Asian and minoritised backgrounds.When we recruit, we will ask all shortlisted candidates to tell us about any reasonable adjustments they need.
Our current office is only accessible via a flight of stairs. We will of course discuss home based working and holding team meetings in an accessible location.
Key responsibilities 1. Provide administration and operational support across the fundraising team.2. Provide support and guidance to the team as the database (Dynamics) champion.
3. Maintain all income and supporter records in the database, working closely with the finance team on processing income and invoices.
4. Be the first point of contact for all fundraising enquiries (including those received by post, email and telephone).5.
Develop excellent and enduring relationships with current and potential supporters.6. Work with the team to ensure that systems are in place to record, analyse and monitor fundraising activity and income.
7. Help process donations and support with donation acknowledgment receipts and thank you letters, as appropriate.8. Support individuals raising funds for us, responding to enquiries, sending fundraising materials (including t-shirts, information packs, etc.
and thanking once their activity is completed.9. Support event administration, tracking fundraising pages and producing reports.
Confidently navigate and manage platforms, such as JustGiving.10. Manage our trading activity, including Christmas cards, liaising with suppliers, processing orders, and working with volunteers to ensure the fulfilment of orders.
11. Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
12. Support the team at Charlie Waller Trust fundraising events (e.g. musical events, sporting events) as required.13. Ensure that systems and processes are effective, and that our database is being updated and utilised as the central source of information.
14. Liaise with a wide variety of people and organisations including supporters of the charity, trainers, funders, other statutory and voluntary organisations who work in the mental health field, and members of the public.
15. Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
16. Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
Person specificationThe successful candidate will likely have the following competencies and experience but not necessarily all.
If you feel that you are a strong candidate, please do still apply.ExperienceExperience of working in an administrative role.
Comfortable working with databases to maintain supporter records.Knowledge of standard Microsoft Office software, especially Outlook, Excel, Word.
Familiar with or keen to learn about charitable fundraising.Knowledge of GDPR requirements.Skills Strong administrative skills.
Ability to work efficiently and accurately under pressure.Effective communication with a range of different people and organisations.
Excellent oral and written English and ability to draft correspondence.Ability to prioritise workload and respond to urgent issues and deadlines.
Good IT skills, including an ability to troubleshoot.Personal attributesInterest in and awareness of mental health issues and a commitment to working to meet the charity’s objectives.
Capable of working as part of a team and autonomously.Enthusiastic and flexible with a strong willingness to learn.You will need to be confident in dealing with the charity’s supporters, both over the telephone and face to face.
The Charlie Waller Trust is a great place to work; we have a small office team, and the successful applicant will need to be a flexible team player and happy to undertake tasks across the charity that fall outside of the role’s main remit, as and when required.
BenefitsWe want people to thrive at the Trust. We believe you do your best work when you feel your best. We are proud of our culture - we offer a supportive, flexible and enjoyable place to work.
Access to a comprehensive Mental Health and Wellbeing Plan’ helping staff to stay mentally well and to support them through periods of poor mental healthFlexible working we’re committed to helping you find a healthy work-life balanceGenerous annual leave allowance pro rata 25 days annual leave (increasing to 30 days after 5 years’ service), plus public holidays and the period between Christmas and New YearContributory pension scheme, into which we pay 3%Annual performance development review process providing the opportunity to reflect and recognise past performance and consider training and development needsFree parkingOpportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projectsCoaching (offered to CWT pro bono, depending on team member and need)Social events and team daysBike to work schemeTime off for volunteeringTo applyPlease send an up-to-date CV and a short expression of interest setting out why you would like to apply for the role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Closing date : Tuesday 26th MarchInterviews will be held at our Newbury office on the 16th April 2024
Last updated : 2024-03-07
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