Grievance Coordinator jobs in Pittsburgh, PA

*Please note the differences in our onsite and offsite coordinator positions. You will have the option to choose which one you are interested in when you apply. Please review our website for more details. Onsite coordinators serve an apartment community for 16-20 hours per week and live onsite for a reduced amount. Offsite coordinators serve for 3-9 hours per week, do not live at the community, and are compensated by an hourly wage.*

Apartment Life conventional coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community! Coordinators are passionate about the vision and mission of AL and combine this passion with skill to plan consistently excellent and irresistible events, provide exceptional personal communication, and offer acts of genuine care and radical hospitality for those in their scope of service- ultimately impacting the community and the lives of apartment residents.

A coordinator's work can be summed up using three words: Care, Connect, and Call.

CARE for people in their community

CONNECT them in relationships

CALL others to do the same.

We are seeking highly relational, responsible, and organized coordinators who enjoy meeting new people and planning social activities that draw people into conversations and experiences. Coordinators get to partake in doing "business-with-a-cause" by faithfully weaving together excellence in business with loving their neighbors well.

• Plan and host 2-4 events per month for the residents in the apartment community with the purpose of caring for and connecting with residents, connecting residents to one another and to services or local businesses in the wider community
• Provide a caring touch to residents and staff with the help of other residents and a network of community support
• Enhance online reputation by inviting residents to share online about their experience in the community.
• Develop marketing material for the activities such as monthly calendars, event flyers, and social media posts
• Manage the event budget process
• Prepare monthly summaries
• Meet with staff and program director for planning, equipping, and development
• Engage a support team of volunteers, vendors, and other community partners to maximize impact
• Visit new residents shortly after they move-in and/or residents who are near the end of their lease to connect with them

• Must be 18 years of age or older.
• Be legally eligible to work in the United States
• Have basic fluency in English to compose marketing elements for the community and required reports for the property management company
• Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors
• Be physically able to use stairs, bend, sit, stand, stoop, and carry up to 25 pounds
• Have the availability to commit weekly hours to perform job responsibilities, mainly in the evenings and weekends when most residents are home
• Be able to make the minimum term commitment to serving in the apartment community

• Previous event planning experience
• Experience working within a budget
• Some relevant experience using social media
• Have a network of support through potential volunteers, vendors, or community partners

• You may see a place to provide a Linked-In profile, resume, or cover letter. For this position with Apartment Life, you are welcome to submit those, but it is not required.
• Near the top of the application where it says "Current Company," if you attend a local church, share the name of your church there. Or, you can share where you work.
• Please note the differences in our onsite and offsite coordinator positions. You will have the option to choose which one you are interested in when you apply. Please review our website for more details. Onsite coordinators serve an apartment community for 16-20 hours per week and live onsite for a reduced amount. Offsite coordinators serve for 3-9 hours per week, do not live at the community, and are compensated by an hourly wage.