Grocery Store Manager plans and directs the day-to-day operations of a grocery store. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Grocery Store Manager ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Additionally, Grocery Store Manager forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. May require a bachelor's degree or equivalent. Typically reports to a director. The Grocery Store Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Grocery Store Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Grocery Manager
The Rutland Area Food Co-op is seeking a Grocery Department Manager to advance our growing co-op, while also helping to strengthen our relationships with our patrons.
In addition to successfully running their department, the manager will fulfill various store duties, including serving as the manager-on-duty and cross training with other department managers.
Purpose : To ensure that the Grocery department meets sales, margin, and inventory turns goals. To effectively manage department staff to achieve these ends.
To manage relationships with vendors by negotiating pricing, delivery, and payment terms. To serve as the direct contact for promotional programs.
To create a hospitable environment that welcomes coworkers, customers, owners, and members of the community.
Commitment : Rutland Co-op is committed to being an organization free from discrimination. We seek out, welcome and celebrate people with diverse identities to participate in our community-owned cooperative business structure.
Responsibilities : CUSTOMER SERVICE
CUSTOMER SERVICE
Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary.
Knowledgeable about all Grocery products.
Help customers place special orders.
Receives customer product requests.
DEPARTMENT MAINTENANCE
MERCHANDISING
PURCHASING & PLANNING
Serves as National Cooperative Grocers (NCG) Promotions Liaison.
Replenishment Buyer for Grocery Product Line (does NOT include meat, cheese, refrigerated, frozen or bulk)
Communicate sales plans with Marketing staff.
Ensure all end-caps are planned and merchandised for all sales periods.
Coordinate special sales and promotions with reps, smaller distributors, small vendors.
Monitor purchases to ensure adherence to budget.
CATEGORY MANAGEMENT
Follow margin and pricing strategies for Grocery product line.
Work alongside the General Manager to ensure product selection is on trend and in demand.
Track sales, margins, and performance of Grocery Product line.
OTHER
Opportunity (no obligation) to attend NCG meetings / conferences as well as trade shows if desired.
QUALIFICATIONS AND SKILLS
Experience negotiating with vendors.
Experience with retail categories and merchandising.
Demonstrated ability to follow through on commitments.
Open to input / feedback on work performance.
Open to giving input / feedback.
Self-Driven / Motivated throughout shift.
Knowledge or interest in learning about natural foods, produce, local vendors.
Demonstrated ability to handle multiple demands, stay calm, and prioritize.
Administrative skills with attention to detail
Ability to lift 50 pounds continuously.
Last updated : 2024-04-19