Group Manager jobs in Syracuse, NY

SUMMARY:

Greek Peak Mountain Resort - Hope Lake Lodge and Indoor Waterpark is seeking an experienced Hotel Group Sales Manager. The ideal candidate will have a minimum of 2 years sales experience and be able to display an excellent understanding of hotel operations to include rooms and food & beverage. Must be self-motivated and outgoing in order to build new client relationships in order to convert sales and maximize revenues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prospect daily for new customers utilizing various prospecting methods. Prospecting should happen both in office and externally.
• Set appointments utilizing prospecting as well as fielding calls, cold and warm calling, maintaining on going relations and answering all inquiries.
• Meet and greet potential prospects as they visit the resort to facilitate new relationships. Many will stop by unscheduled requiring the sales manager to be flexible.
• Effectively demonstrate presentation of all amenities to potential customers.
• Overcome customer objections to effectively close the sale converting prospects to customers.
• Turn over any real estate prospects to licensed agent within the organization when applicable.
• Direct external prospects on how to make contact with resort to book events or rooms to ensure proper flow through.
• Review appropriate paperwork including worksheets and contracts for details and accuracy. Being detail oriented and contact tracing in designated system is imperative to the success of this position.
• Follow-up with customers and provide world class, legendary service. Respond to all customer requests and questions to ensure customer satisfaction.
• Actively partner with managers on all exceptions and questions. Works closely with F&B and Catering department. May cross train to work as Manager on Duty as needed.
• Works with Sales & Marketing Team to create, advertise and execute all resort events.
• Actively sells sponsorships of various levels at the entire resort.
• Participates in sales meetings and other company events as directed by management. Attend and participate in all training sessions.
• Represents the company at trade shows and other outside venues. Performs special projects and assignments as directed.

QUALIFICATIONS/EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be performance driven. Strong organizational and people skills a must. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of 2 years hotel sales experience

Must be 18 years of age

Must have a flexible work schedule to include weekends

EDUCATION/EXPERIENCE:

Associates degree from two-year college or university is desired; or two years related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Pay: $58,458.40 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Sales Experience: 2 years (Required)

Ability to Relocate:

• Cortland, NY 13045: Relocate before starting work (Required)

Work Location: In person