Guest Services Manager - Casino jobs in Iowa

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Patient Escort - Guest Services
  • Guest Services - Jobs@UIOWA Careers
  • Iowa, IA FULL_TIME
  • University of Iowa Hospitals and Clinics department of Guest Services is seeking a 100% Patient Escort. This position will be full-time 100% with a schedule of Monday-Friday, around 8:00am-4:30pm. Additional hours may be needed.   

    Job Duties:

    • In accordance with Service Excellence and departmental guidelines, the primary duties of this position include
       transporting and assisting UIHC ambulatory and non-ambulatory patients and guests to and from clinics, inpatient units
       and procedure areas via wheelchair, patient bed, patient stretcher, or moving them to their destination.
    • Deliver wheelchairs to assigned areas.
    • Demonstrate superior customer service by proactively welcoming all patients and visitors according to appropriate standards.
    • Assist patients and guests with questions and way finding needs.
    • On occasion, drive a motorized transportation cart, perform guest services dispatch duties, deliver moveable medical
       equipment throughout the hospital, clean and store equipment, drive late evening shuttle, drive valet vehicles when
       needed, and perform other duties as assigned.
    • Partners with and assists others to promote an environment of teamwork and achievement of common goals and embraces his/her role as care partner in the successful delivery of customer service.
    • Provide service recovery and defuse conflict when necessary.
    • Collaborate with Safety & Security and unit staff to maintain screening and safety goals.
    • Proactively interact with patients and visitors in UIHC waiting areas; assist patients and visitors as needed and appropriate.
    • Assist patients with options for the safe storage of their belongings.
    • Reports concerns, comments, and suggestions from patient population regarding services provided.
    • Helps keep reception area uncluttered. Notifies appropriate personnel regarding housekeeping needs, facility-related repair and safety issues.
    • May be asked to transport patients and/or equipment in accordance with hospital policies.
    • Comply with all patient confidentiality and hospital policies.

    Additional Info: This position has a blood-borne pathogen exposure risk. Must be able to regularly move heavy weight of 100 lbs, and occasionally in excess of 250 lbs via wheelchair or bed. Must be able to remain in a stationary position and move for extended periods of time. Must be able to work in inclement weather. Must be able to move for long periods of time.

    Minimum Eligibility Requirements:

    • Ability to read, write and follow instructions

    Special Qualifications:

    • Driver's license and ability to meet UI Fleet Safety Driving Record Review Standards

    Desired Qualification:

    • Excellent customer service skills; experience working with the general public in a service environment.

    • Excellent interpersonal communication skills; experience working with internal and external customers.

    • Ability to use a mobile phone and other electronic devices.

    • Ability to understand basic floor plan of UIHC.

    • Basic computer skills.

    • Ability to safely drive all types of vehicles.

    • Ability to exceed customer expectations.

    • Ability to move across long distances and remain in a stationary position for extended periods of time.

    • Ability to perform duties indoors and outdoors

    Application Process: Please attach a resume (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Please contact Joseph Beebe at joseph-beebe@uiowa.edu with any questions.

    Additional Information
    Compensation
    Contact Information
  • 5 Days Ago

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Casino Services Representative
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Casino Services Representative Part-Time
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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Guest Services Manager
  • Pizza Ranch
  • Burlington, IA FULL_TIME
  • Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
  • 19 Days Ago

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Guest Services Manager
  • Pizza Ranch - Fort Dodge
  • Fort Dodge, IA FULL_TIME
  • Job details$13 - $15 an hour Tips Job type: Full-time night and weekendsBenefitsPulled from the full job description401(k)Dental insuranceHealth insurancePaid time offVision insurance Introduction: We...
  • 23 Days Ago

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Guest Services Manager
  • Pizza Ranch
  • Eldora, IA FULL_TIME
  • Who We Are Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch...
  • Just Posted

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Guest Relations Manager in China
  • Sina Careers
  • Location: Hangzhou (Zhejiang Province) As the Guest Relations Manager at our luxury hotel in China, you will be the welc...
  • 3/28/2024 12:00:00 AM

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Guest Service Manager>
  • The Fresh Market
  • Charlotte, NC
  • The Fresh Market - 4207 Providence Rd [Department Supervisor] As a Guest Service Manager at The Fresh Market, you'll: Ma...
  • 3/28/2024 12:00:00 AM

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Guest Services Manager
  • Graduate Princeton
  • Princeton, NJ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Raymond Management Company
  • Joliet, IL
  • ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002431 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Guest Services Manager
  • Marriott International
  • Los Angeles, CA
  • Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that t...
  • 3/26/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 3/26/2024 12:00:00 AM

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Guest Relations Manager
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Summary: The Guest Relations Manager oversees all aspects of the concierge department, ensuring an elite level of servic...
  • 3/25/2024 12:00:00 AM

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Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$43,562 to $66,587

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019