Guest Services Manager - Casino jobs in Mississippi
Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager - Casino jobs
- Hollywood Casino Tunica
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Tunica, MS
FULL_TIME
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WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations - Enters accurate information into the AS400, LMS, Micros and other computer systems - Communicates with customers about upcoing events, preferences, information about our property and directs calls to the appropriate destination - Responds to queries, solves and/or refers problems to the correct persons following through for hte guest in a professional manner at all times - Accurately computes and records retail purchase transactionsBRING US YOUR BEST.
- High School Diploma or GED and one to three months related experience and/or training; equivalent combination of education and experience may be considered. - Knowledge of computer keyboard, minimum of 30 wpm - Knowledge of operating cash register for retail items. - Valid MS Gaming License - Ability to meet the demands of a fast-paced environmentSTAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
- 10 Days Ago
- Waterview Casino and Hotel
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Vicksburg, MS
OTHER
- Overview Perform proper daily functions in the cage service window area. Ensuring that guests have a favorable gaming experience. Responsibilities Responsible for accurately counting and recording ass...
- 16 Days Ago
- Riverwalk Casino - Vicksburg, MS
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Vicksburg, MS
FULL_TIME
- Essential Duties and Responsibilities Include, but are not limited to: Greet customers and provide excellent guest service Provides even exchanges of cash and exchanges of receipts for cash Balances f...
- 1 Month Ago
- Hollywood Casino Gulf Coast
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Bay, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
- Boomtown Casino Biloxi
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Biloxi, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
- Ameristar Casino Hotel Vicksburg
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Vicksburg, MS
PART_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
Guest Services Manager - Casino jobs at Popular Companies
- Renaissance Honolulu Hotel & Spa
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Honolulu, HI
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/24/2024 12:00:00 AM
- Spirehotels
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Winter Garden, FL
- The Grove Resort & Water Park OrlandoWinter Garden, FL 34787, USADescription Come be part of something big, where you ma...
- 4/24/2024 12:00:00 AM
- KJ's Market
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Johns Island, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/23/2024 12:00:00 AM
- Mission Oak Grill
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Newburyport, MA
- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests a...
- 4/23/2024 12:00:00 AM
- Concord Hospitality
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Raleigh, NC
- Description We are hiring a Guest Relations Manager We are looking for associates and Leaders that have a passion to ser...
- 4/21/2024 12:00:00 AM
- Concord Hospitality
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Raleigh, NC
- We are hiring a Guest Relations Manager We are looking for associates and Leaders that have a passion to serve others! W...
- 4/21/2024 12:00:00 AM
- Collinsvilleil
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- * Parks and Recreation * Collinsville, IL, USA * $16.00 per hour * Hourly * Seasonal *There are no benefits associated w...
- 4/21/2024 12:00:00 AM
- Graduate Princeton
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Princeton, NJ
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 3/20/2024 12:00:00 AM