Guest Services Manager jobs in the United States

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2022 Salary.com)

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Guest Service Agent
  • Northstar Hospitality Management Gr
  • Augusta, GA
  • ... and services. · Must respond to and follow-up on all guest requests to ensure customers are ... management and relevant staff. · Reports any maintenance, security, or safety issues to the ...
  • just now

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Guest Service Agent
  • Sonesta International Hotels
  • Portland, OR
  • Register guests, issue room keys, and provide information on hotel services and room location ... Follow the overall seasonal demand reservation strategy as communicated by the hotel management ...
  • 7 hours ago

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Sales Manager - Embassy Suites by Hilton Seattle Downtown-Pioneer Square
  • Hilton
  • Seattle, WA
  • As a Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest ...
  • yesterday

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Restaurant Service Manager - Multi-Concept Group _OC
  • Gecko Hospitality
  • Orange, CA
  • Job Description The Restaurant Manager sets the standard for service expectations by overseeing every aspect of the guest experience from start to finish, positively coaching and councils’ staff to ...
  • yesterday

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Guest Service Representative
  • Northwest x Southern Hospitality
  • Bothell, WA
  • Hilton Garden Inn Seattle/Bothell managed by Northwest x Southern Hospitality (NSH) is currently ... hotel services. Responds to guest reservations requests, answers telephones and responds ...
  • 2 days ago

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Guest Services Representative
  • USAJOBS
  • Waimanalo, HI
  • ... guest folio ... Prints backup reports from property management system. Ensures housekeeping status of rooms is ...
  • 5 days ago

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Lead Guest Services Representative
  • USAJOBS
  • Waimanalo, HI
  • Help Duties Responsible for leading the work of Guest Service Representatives (GSR). As a working ... Observes work in progress, manages production, and adheres to AF, DOD, Bellows AS, Federal and ...
  • 5 days ago

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Night Manager On Duty
  • Westgate Resorts
  • River Ranch, FL
  • As the Manager on Duty for Westgate Resorts at our River Ranch, FL property, you will be ... Guest Service Manager, Location: River Ranch, FL - 33867
  • 5 days ago

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Guest Services Manager - Giants Ridge
  • Guest Services, Inc.
  • Biwabik, MN FULL_TIME
  • Guest Services Manager - Giants Ridge JOB SUMMARY The Guest Services Manager assists the Director of Mountain Sports and...
  • 2 Months Ago

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Guest Services Manager - Atlanta, GA
  • Evolution Valet Parking and Guest Services
  • Atlanta, GA FULL_TIME
  • About Our Company Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and fr...
  • Just Posted

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Guest Services Manager - Giants Ridge
  • Guest Services, Inc.
  • Biwabik, MN FULL_TIME
  • Guest Services Manager - Giants Ridge JOB SUMMARY The Guest Services Manager assists the Director of Mountain Sports and...
  • 2 Months Ago

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Guest Services Manager - Atlanta, GA
  • Evolution Valet Parking and Guest Services
  • Atlanta, GA FULL_TIME
  • About Our Company Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and fr...
  • Just Posted

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Guest Services Manager - The Gathering Spot
  • Evolution Valet Parking and Guest Services
  • Washington, DC FULL_TIME
  • About Our Company Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and fr...
  • 2 Months Ago

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Valet Parking Guest Services Manager
  • Evolution Valet Parking and Guest Services
  • Cincinnati, OH FULL_TIME
  • About Our Company Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and fr...
  • 2 Months Ago

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Hotel Valet Parking Guest Services Manager (Washington, DC)
  • Evolution Valet Parking and Guest Services
  • Washington, DC FULL_TIME
  • About Our Company Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and fr...
  • 11 Days Ago

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General Manager, Hospitality and Conference Services
  • RAPPORT GUEST SERVICES
  • New York, NY FULL_TIME
  • Reporting to: Global Hospitality Services and Conference Manager Overall purpose of role: Management responsibility of t...
  • 24 Days Ago

Income Estimation for Guest Services Manager jobs
$28,548 to $44,252

Career Path for Guest Services Manager