Guest Services Supervisor - Casino jobs in Washington, DC

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Supervisor key
  • Guest Services, Inc.
  • Washington, DC FULL_TIME
  • Boathouse Supervisor at Key Bridge Boathouse- $18.25 / hr Boathouse Supervisor at Key Bridge Boathouse- $18.25 / hrBOATHOUSESUPERVISORKey Bridge Boathouse, managed by Guest Services, Inc.

    All staff are required to work at leastone day a weekend. If you love working outdoors and helping guests, this is agreat opportunity for you! Apply today to join our All-Star Team!The starting rate for this position is $18.

    25 / hr.JOB SUMMARYThe Boathouse Supervisor assists the Unit Managers in all aspects of unit operations and floor management, including equipment and property to facilitate the fulfillment of financial goals and company initiatives.

    In addition, the Boathouse Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

    ESSENTIAL FUNCTIONSEnsure complete guest satisfaction at all times. Handle guests’ complaints and solve them according to customer service standards.

    Monitor and supervise maintenance of dock and grounds areas to ensure quality standards.Assist in supervising, scheduling, disciplining, reviewing, and directing the unit’s staff at the direction of the Unit Managers.

    Train hourly staff for peak performance and monitor staff’s development.Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, sanitation, dress, cash control, and employee hygiene.

    Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.Perform opening and closing procedures as directed.

    Perform end of day closeout to include cash accountability and sales reports.Price and stock inventory. Conduct and submit end of month inventories, extension, and summaries.

    Control and administer bike and boat rentals.Assist customers with using equipment and safely getting on and off the equipmentCleaning and sanitizing the site equipment, taking out trash, and cleaning bathroomsMaintain awareness of safety issues, and report them immediately to your manager.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDEHigh School Diploma or GED.Boating or related marina experience.Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.

    Demonstrated talent for interacting with a wide variety of people.Ability to effectively organize and coordinate multiple priorities;

    ability to work well as a team leader; ability to problem-solve.Strong customer service abilities; actively looks for ways to assist customers and coworkers.

    Must be able to swim or be willing to wear a personal flotation device while on duty.PHYSICAL AND MENTAL REQUIREMENTSMoving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.

    Bend, lift, carry, reach / extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

    Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.Ability to stand for the entire work day and to climb steps regularly.

    Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.Frequently immerses hands in water.

    Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

    Constantly communicates and receives verbal communication with other employees in fast-paced environment.Physical presence at the job site is essential to perform job duties.

    EQUIPMENT USEDTypical office equipment (computers, phone system, fax, copiers, scanners, among others).All dock equipment and materials (boats, ropes, anchors, among others).

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.#J-18808-Ljbffr

    Last updated : 2024-03-06

  • 20 Days Ago

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Valet Supervisor - Part Time
  • Evolution Parking & Guest Services
  • Arlington, VA PART_TIME
  • Job Summary The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expect...
  • 25 Days Ago

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Food Service Supervisor
  • Guest Services, Inc.
  • Triangle, VA FULL_TIME
  • Food Service Supervisor - $20.00 /hour NatureBridge, managed by Guest Services, Inc., is now hiring a Food Service Supervisor. Prince William Forest Park is one of the largest green space of the DC Me...
  • 1 Month Ago

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Part-Time Boathouse Supervisor at National Harbor Boathouse
  • Guest Services, Inc.
  • Fort Washington, MD PART_TIME
  • Part-Time Boathouse Supervisor at National Harbor Boathouse BOATHOUSE SUPERVISOR National Harbor Boathouse, managed by Guest Services, Inc., is now hiring seasonal boathouse supervisors for the 2023 s...
  • 10 Days Ago

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Guest Services Manager
  • Evolution Parking & Guest Services
  • Washington, DC FULL_TIME
  • Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest servic...
  • 4 Days Ago

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Guest Services Manager
  • Evolution Parking & Guest Services
  • Arlington, VA FULL_TIME
  • Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest servic...
  • 6 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Washington, DC area

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Line Cook - Flexible AM/PM
  • The Madison Hotel
  • Washington, DC
  • About Us: This 356-room colonial inspired yet contemporary hotel draws visitors, families, and locals alike for meals an...
  • 3/29/2024 12:00:00 AM

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Bartender - matchbox
  • Thompson Hospitality Corporation
  • Washington, DC
  • Overview: Join the dynamic team at matchbox as a Bartender and showcase your creativity and skill in crafting exceptiona...
  • 3/28/2024 12:00:00 AM

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Part Time Concierge 7a-3p, Sat/Sun - The Gantry
  • Greystar Worldwide, LLC
  • Washington, DC
  • Organizes, coordinates, and implements various resident services and programs and acts as an information source for and ...
  • 3/28/2024 12:00:00 AM

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Host - Milk & Honey
  • Thompson Hospitality Corporation
  • Washington, DC
  • Overview Are you a people person with a warm and welcoming demeanor? Join our team at Milk and Honey, a vibrant New Orle...
  • 3/28/2024 12:00:00 AM

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Senior Events Coordinator - Office of the Dean - Georgetown University College of Arts & Sciences
  • Georgetown University
  • Washington, DC
  • Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global persp...
  • 3/27/2024 12:00:00 AM

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Guest Service Coordinator
  • Autumn Lake Healthcare at Spa Creek
  • Annapolis, MD
  • Autumn Lake Healthcare at Spa Creek - Join our wonderful team as a Guest Service Coordinator today! Autumn Lake Healthca...
  • 3/26/2024 12:00:00 AM

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Banquet Server (On Call)-InterContinental Washington DC-The Wharf
  • IHG
  • Washington, DC
  • **Your web browser (Chrome 88) is out of date.** **Banquet Server (On Call)-InterContinental Washington DC-The Wharf** *...
  • 3/26/2024 12:00:00 AM

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Cook I (Overnight)
  • Marriott International, Inc
  • Washington, DC
  • Additional Information Overnight Shift Job Number 24046754 Job Category Food and Beverage & Culinary Location JW Marriot...
  • 3/16/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$47,148 to $67,329
Washington, District of Columbia area prices
were up 1.3% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019