We are seeking a Lead Mobile Expert to build a team of talented wireless retail professionals to deliver best-in-class in-store sales experiences.
Focused on sales, service, and operational excellence, you will have a passion for delighting customers. You will display operational excellence, support the OSL brand, add value to our client and consistently meet their business goals.
You are a team player with a commitment to excellence, passion for sales, unwavering focus on the customer experience. Responsible for achieving all key business objectives including sales, revenue and the client experience. Follow operational guidelines to ensure all compliance standards are being met, and ensure team completes all sales and operational processes as outlined accurately.
Effectively communicate and participate in the achievement of all sales targets including new activations, upgrades, prepaid, accessory sales and other KPI's for the store.
Proactively contact customers, and execute all steps of the OSL sales program as outlined.
Responsible for ensuring the store is staffed appropriately at all times according to OSL's payroll guidelines.
Ensure all scheduled shifts are recorded, including clocking in/out as per guidelines.
Ensure proper progressive performance management guidelines are followed as required.
Ensure all policies and procedures of store safety and security are followed as outlined
Participates in special projects as needed
Medical, Dental, Vision, Accident, Hospital, Critical illness Insurance
Personal in-store and online LMS training – we'll set you up for success
2 – 3 years' retail and management experience.
Experience within the wireless or electronics sectors is considered an asset.
Proven ability to drive sales and service while also achieving operational standards and success through field teams.
Proven ability and application of the fundamentals of recruitment, human resources, coaching, performance management, and US employment standards.
Computer aptitude with proficiency in Microsoft Office, Word, Excel, Outlook.
Ability to work evenings and weekends.
Must possess a Real Driver's License or Passport
Ability to provide your own vehicle and drive and travel extensively to stores day and evening.
Competitive hourly pay plus uncapped commission
Personal in-store and online LMS training – we'll set you up for success
Benefits such as health, dental, vision, and company 401K plan
OSL has partnered with Franklin University offering every employee the chance to further their education online
Discount Programs and Monthly Phone Stipend
For more info before submitting your application, contact us: OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.
We believe in diversity and encourage any qualified individual to apply % %%retail%%