Head Teller jobs in Monroe, LA

Position: Teller

______________________________________________________________________________

Department: Retail

Reports To: Team Leader

FLSA: Non-Exempt

POSITION SUMMARY:

Deliver Uncommon, friendly customer service to bank customers by processing appropriate transactions and paying attention to details. Efficiently address questions or concerns from customers as well as make them aware of products and services offered by Louisiana National Bank by using a consultative approach. Help develop business for the bank through civic and community activities.

ESSENTIAL DUTIES:

• Process and balance customer’s transactions in a timely and accurate manner within established policy.
• Cash checks, verify endorsement, receive proper identification, determine proper funds availability based on regulation requirements, and complete hold notices.
• Identify counterfeit currency.
• Recognize and report any BSA red flags by using the internal suspicious activity form.
• Balance cash drawer daily.
• Investigate and resolve any personnel outages.
• Secure cash drawer at all times and keep within established policy limits.
• Accurately prepare and process proof work and capture all transactions through Branch Capture correctly and timely.
• Accurately prepare cashed check batches.
• Properly identify and process collection items.
• Properly execute mail in and night drop deposits
• Properly access safe deposit boxes.
• Issue and document cashier’s checks, official bank checks, and gift cards.
• Complete monetary instrument log in Horizon Teller
• Be knowledgeable and have a understanding of: Interest rates, Service charges, Bank products, Bank procedures, Loan products.
• Understand disclosure requirements, regulations, and consumer privacy policies when answering questions about customer’s account history.
• Responsible for compliance under the requirements of BSA, AML, OFAC, and CIP related policies. Know bank’s policies and procedures as well.
• Understand CTR requirements and complete CTR information in Horizon Teller when applicable.

PHYSICAL REQUIREMENTS:

• Standing and/or sitting
• Repetitive movement

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills
• Must have reliable transportation and unencumbered Driver's License.
• The ability to: Prioritize and make decisions regarding customer transactions, Weigh customer satisfaction, Not expose the Bank to loss or fraud, Listen and not interrupt customers, Organize, Mathematical abilities, Work in a fast-paced environment and under pressure.
• Knowledge and understanding of various federal regulations and a teller’s role and responsibility relating to each act: Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach Biley Act, Regulation E

TRAINING AND EXPERIENCE:

• High school diploma or GED required
• Cash handling or sales experience preferred
• Prior customer service experience

Notice to Electronic Applicants. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Human Resources at 318-255-8482 or HR@LN.bank.

Louisiana National Bank is an equal-opportunity employer. We take pride in offering the very best environment for our employees. It is our desire to employ individuals with outstanding personal character and ability and retain those people through opportunities for growth and advancement in an effort to provide our customers with an Uncommon Banking experience.

For more information, please drop by any of our locations or contact us below:

Human Resources
2001 North Trenton Street
Ruston, LA 71270
HR@LN.bank
318-255-8482

Louisiana National Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, persons with a disability, genetic information, sexual orientation, gender identity, or protected veteran status.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: No more than 20 per week

Physical Setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Farmerville, LA 71241: Relocate before starting work (Required)

Work Location: In person