Head Teller jobs in Portsmouth, OH

Desco Federal Credit Union

Teller

Primary Duties

· Build relationships and enhance member experience, respond to member requests in a friendly, helpful and positive manner

· Process transactions in a prompt, efficient, confidential and accurate manner

· Receives members’ payments, share deposits, cash checks, issues withdrawals (cash or check), etc. Properly completes all necessary paperwork involving these transactions. Process cash advances on Visa and MasterCard. Sell money orders, assists members with coin machine and the removal and replacement of bags, and etc.

· Maintain an up-to-date comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures.

· Balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the head teller.

Miscellaneous

· Answers telephone, transfers calls to appropriate personnel, and answers inquiries concerning the credit union.

· Must be flexible with coverage at other branch locations

· Performs miscellaneous clerical duties in the credit union, as assigned.

Responsibilities

· Keeps a well organized station.

· Is courteous, friendly, and prepared.

· Maintains confidentiality.

Qualifications

· High school diploma or equivalent

· Physical requirements: May be required to lift bags of coin weighing up to 50 pounds

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person