Health Informatics Director jobs in Hilo, HI

POSITION FUNCTION SUMMARY

Under the direction and supervision of the Quality and Population Health Department Manager, the Informatics Nurse serves in a leadership and infrastructure role across the Hawaiʻi Island Community Health Center (HICHC) organization by specializing in patient care processes, clinical workflows and utilization of the electronic health record to promote quality patient care. The Informatics Nurse provides timely and high-quality reports in a variety of formats, participates and assists in data capturing, validation, analysis and reporting. The Informatics Nurse utilizes internal and external resources to maintain up to date knowledge of current trends and issues in healthcare, healthcare informatics, training techniques, and regulatory standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on clinic needs, and may include but not be limited to the following:

• Understands organizational workflows and promotes optimal use of EHR application to capture all relevant information in a manner that can be evaluated and reported.
• Supports innovation in clinical practice, care delivery systems, and healthcare business operations by staying current through literature and continuing education in healthcare informatics and care delivery.
• Effectively uses, interprets, applies, and communicates data and information from multiple sources.

o These data sources include financial reports, clinical and service quality data, human resource data and information from external sources such as third-party payors and public health data.

• Works to remedy care gaps and/or health reminders as defined by payor groups and quality programs.
• Collects and delivers supplemental documentation as requested by health insurance plan programs.
• Effectively uses, interprets, applies, and communicates data and information from multiple sources. Assists in the identification and investigation of data issues.

• Carries out activities including data entry, collection, analysis, validation, and reporting. Continuously monitors performance and quality plans to identify improvements. • Stays abreast of any changes in data collection requirements both local and national as well as other jurisdictional client identity initiatives, EMR data quality and primary care data elements and reference sets and provides recommendations to the HICHC management.

POSITION SPECIFICATION

Requirements of Position

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience • High School graduate or GED certificate and completion of an accredited RN program • Degree in Nursing (RN) required • Master’s degree in Nursing or Health Informatics preferred • 5 years of experience providing direct patient care in acute care or ambulatory setting. • 1 year of Clinical informatics, quality improvement and/or data analyst experience. • 1 year of experience in a clinic setting with in FQHC preferred. • Experience with data analysis, quality and validation methods/tools. o Knowledgeable in data profiling, root cause analysis, and quality improvement. Licenses and Certifications • Current RN Nursing license for the State of Hawaiʻi is required, and documentation of education, experience and licensure also required and must be maintained; incumbent must be insurable under the policies and requirements of HICHC. • Current BLS certification is required and must be maintained. • Epic certifications and/or Epic analyst experience preferred. • Informatics Nursing Board Certification preferred. Knowledge, Skills and Abilities • Knowledge and understanding of eHealth Information Systems.

• Proficient in use of the electronic health record (electronic medical record) to record and retrieve patient health information, obtain reports and evaluate documentation and associated charges.
• Demonstrated knowledge of the principles of growth and development over the life span.

• Strong project management, written, verbal, presentation skills. • Ability to be flexible and work both independently and in a team environment.

• Interpersonal relations and customer service skills; facilitating interdepartmental, inter-clinical operations.
• Knowledge of the applicable administrative standards, rules and regulations.

• Good organizational and self-management skills, including time management, document handling and management, etc. • Excellent computer skills, including word processing, spreadsheet and database applications. • Understanding and proficiently use systems and programs to investigate and resolve data integrity issues, including running and analyzing reports.

• Demonstrated skill and knowledge of computer systems including but not limited to word processing, spreadsheet, database, and electronic communication software applications. • Ability to pay attention to detail, maintain accurate records, and maintain confidentiality. Language Skills

• Ability to read and interpret documents such as government regulations and guidelines, patient records, operating and maintenance instructions, procedure manuals, etc.
• Ability to write at an above average level of competence, including internal reports and memoranda.
• Ability to communicate with diverse groups of people to include staff and providers and patients.
• Ability to communicate effectively with patients and their families to make their visit a pleasant experience.
• Sensitivity to the multicultural nature of the service area population and may be required to

communicate in another language.

Personal Characteristics

Personal characteristics to include: a team player, high integrity, communication and customer relations skills, regular work attendance, courteous and friendly, able to work well with diverse groups of people, and gain and maintain respect of others.

Confidential and Sensitive Information

Because the employee has access to personal and professional data regarding individual employees and their families, personal data regarding individual patients and the families, and/or sensitive company financial data, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee. Violation of this confidence may result in disciplinary action, up to and including termination of employment.