Health Insurance Operations Director jobs in Worcester, MA
Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Being a Health Insurance Operations Director resolves issues within each service area. Has deep knowledge of health insurance operations. Additionally, Health Insurance Operations Director typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. The Health Insurance Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Health Insurance Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Health Insurance Operations Director jobs
Insurance Law Operations Administrator
- The Hanover Insurance Group
-
Worcester, MA
FULL_TIME
-
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our Office of the General Counsel is seeking an Insurance Law Operations Administrator to join our growing team in the Worcester, MA office. This is a hybrid, full time, exempt role.
Position Overview:
Under limited direction, assists and facilitates the daily legal operations of the Insurance Law Team and Compliance Senior Leaders, which typically includes involvement and exposure to confidential and/or proprietary information requiring the use of discretion and diplomacy. The Insurance Law Operations Administrator is a member of the Legal Operations Team who will directly support the Insurance Law VP, Group Counsel and the VP, Chief Compliance Officer, and other ILT attorneys, to manage routine and urgent assignments, projects and initiatives and provide traction toward execution of both tactical and strategic initiatives. This position will also collaborate with others both functionally and cross-functionally, be heavily involved in the matter management function, and be trained to review and manage legal service of process documentation for the entire enterprise.
IN THIS ROLE, YOU WILL:
- Provides specialized operational and project support under limited direction to senior leaders of OGC, which typically includes exposure to confidential or proprietary information requiring use of judgment and discretion.
- Planning and organizational support, including future planning (upcoming deliverables, identifying event conflicts, longer-range preparation/planning), managing calendars and schedules for multiple leaders, setting up meetings of varying sizes, locations, and complexities, and coordinating all travel arrangements / reservations / expense reporting.
- Effectively leading and managing projects and/or programs that typically require operational support, often acting independently or with limited direction, and exercising business judgment.
- Strong execution orientation, project/program coordination and legal service of process support.
- Resourcefulness, creativity and resilience; Able to work in an environment at times with limited direction, with unplanned requests, competing priorities, and delayed responsiveness.
- Maturity and ability to handle highly sensitive information.
- Digital dexterity (particularly with effectively managing hybrid meetings and leveraging technology capabilities that support teamwork and collaboration). Utilizes advanced level software skills to provide administrative support by preparing special reports, confidential documents, presentations, maintaining data files, creating and managing spreadsheets of varying complexities.
- Highly collaborative nature and expert adaptability.
- Ability to effectively represent the Hanover’s Office of the General Counsel (both Legal and Compliance Teams) with internal and external high profile stakeholders and government officials.
- Collaborate with the Insurance Law and Compliance teams to identify operational efficiencies, recommend, and help implement changes for streamlining processes and work coverage.
- Responsible for the overall coordination and completion of basic and complex administrative responsibilities.
- Responds to mail and e-mail inquiries, following up with other departments to ensure timely execution of and response to requests.
- Other responsibilities may be required.
- Bachelor’s degree preferred
- Requires advanced administrative support and strong program/project management skills
- Litigation experience would be a plus
- Proven ability to manage outcomes
- Capable of identifying opportunities for improvement, providing advice and recommendations for resolution
- Excellent organizational skills, time management and proven ability to meet deadlines
- Strong problem-solving, influence and collaboration skills
- Excellent verbal and written communications skills and abilities
- Advanced knowledge of Microsoft Office Suite, Outlook and other digital tools supporting Hybrid work environment
- Flexibility in work schedule
- Able to work in a fast-paced environment with demonstrated ability to manage multiple and changing tasks and demands
- Able to effectively interact and communicate with individuals at all levels internally and external to the organization
- Able to work both independently and as a team player with limited supervision
- Minimum of 7 years experience in executive support and project management roles
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. - 1 Month Ago
Director of Business Operations
- SALMON Health and Retirement
-
Milford, MA
FULL_TIME
- SALMON Home Care is seeking a Registered Nurse or Therapist with a strong Homecare background to serve as the Director of Business Operations. The Director of Operations is responsible for managing an...
- 1 Month Ago
Automation Engineer - CL Operations
- The Hanover Insurance Group
-
Worcester, MA
FULL_TIME
- Our Commercial Lines Operations team is seeking an Automation Engineer in the Worcester, MA or Howell, MI office. This is a full time, exempt role. This is a hybrid opportunity. POSITION OVERVIEW: The...
- 1 Month Ago
Actuarial Director - CL
- The Hanover Insurance Group
-
Worcester, MA
FULL_TIME
- Our Commercial Lines Actuarial department is seeking an Actuarial Director for the Business Owners line of business to join our growing team in Worcester, MA Corporate Headquarters or remote work arra...
- 18 Days Ago
Director of Underwriting, Commercial Property
- The Hanover Insurance Group
-
Worcester, MA
FULL_TIME
- Our Corporate Underwriting department is seeking a Director Level applicant to join our Commercial Property Underwriting Team. Position Summary: The Director, Commercial Property Underwriting, support...
- Just Posted
Commercial Lines - Business Operations Manager/Senior Manager
- The Hanover Insurance Group
-
Worcester, MA
FULL_TIME
- Our Commercial Lines Business Operations department is seeking a Manager or Senior Manager to join our growing team. POSITION OVERVIEW: This position will have responsibility for managing a group of e...
- 18 Days Ago
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0 Health Insurance Operations Director jobs found in Worcester, MA area
Actuarial Pricing Director
- Berkley
-
Boston, MA
- Company Details: Berkley Mid-Atlantic Insurance Group is a member of W. R. Berkley Corporation, a Fortune 500 company th...
- 4/24/2024 12:00:00 AM
Compliance Specialist - Second Shift
- Astellas Pharmaceuticals
-
Westborough, MA
- Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are d...
- 4/23/2024 12:00:00 AM
Director of Compliance and Lead Internal Auditor
- Vinfen
-
Cambridge, MA
- Job Description Schedule: Monday- Friday 9 am - 5 pm Salary: $135,000 / year Working with and reporting to the Chief Leg...
- 4/22/2024 12:00:00 AM
Director Personal Lines Underwriting
- Arbella Insurance Group
-
Quincy, MA
- Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a gr...
- 4/22/2024 12:00:00 AM
Director of Personal Lines Underwriting
- Arbella Insurance Group
-
Quincy, MA
- Organization Background Established in 1988, the Arbella Insurance Group is an A rated company by AM Best, with over $1 ...
- 4/22/2024 12:00:00 AM
Director, Insurance Risk
- Fidelity TalentSource LLC
-
Boston, MA
- Job Description: Based within the Treasury Risk and Insurance team in Corporate Treasury, this role serves as a resource...
- 4/22/2024 12:00:00 AM
Compliance Specialist
- Astellas Pharmaceuticals
-
Westborough, MA
- Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are d...
- 4/21/2024 12:00:00 AM
Director of Personal Lines Underwriting
- Arbella Insurance Group
-
Quincy, MA
- Organization Background Established in 1988, the Arbella Insurance Group is an A rated company by AM Best, with over $1 ...
- 4/21/2024 12:00:00 AM
About Worcester, Massachusetts
Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston.
Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island.
The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Health Insurance Operations Director jobs
$182,535 to $246,165
Worcester, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago