Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
This role leads, coaches and develops the Insurance Product Delivery team responsible for executing insurance policies and procedures in support of new business, renewals, and mid-term transactions.
Liaises with all key stakeholders in support of corporate objectives that relate to the accurate and timely delivery of worldwide insurance products and to achieve the highest level of customer service both internally and externally.
This is an office-based position and the successful candidate must be commutable to either our San Franciso, Los Angeles operations or Seattle branch office.
Depending on the level of the candidate's skill and experience this position may be eligible for alignment to Insurance Program Delivery Manager I or II. Varying levels of experience and qualifications will be considered.
Coordinates processing activities to ensure quality and accuracy in gathering and producing information and recording financial, corporate and business interest information supporting insurance products.
The salary range for this position is $88,400 to $144,300. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
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