Health Insurance Operations Manager jobs in South Dakota

CORINSURANCE

CorInsurance is a group of independent insurance agencies within CorTrust Bank NA throughout Eastern South Dakota, committed to delivering high quality customer service and to the principles of integrity and professionalism that meet the insurance needs of our valued clients with goal of exceeding their expectations.

CorInsurance is seeking a full-time Health and Life Insurance Account Manager in our Mitchell or Sioux Falls communities!

It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like 401k, insurance, paid time off, service awards, and community service opportunities.

As a Health and Life Insurance Account Manager, incumbents will support CorTrust's mission and business objectives by providing new, prospective, and existing customers with an exceptional insurance experience. They will work with customers to provide risk-based solutions to customer’s insurance needs in a responsive, effective, and appropriate manner. This position will interact directly with customers to answer questions, solve problems, provide education, enroll, and renew policies and assist health and life insurance agents with developing and retaining customers.

Daily duties for this position:

• Provide exceptional customer service while responding to phone calls, emails, and in-person inquiries.
• Assist in the resolution of questions or issues that may arise.
• Accurately and efficiently process system data and manage document retention.
• Adhere to all Company and Insurer policies and procedures.
• Demonstrate dependability and flexibility, responding to support requests promptly.
• Respond positively and efficiently to other duties, responsibilities and activities as may be assigned.
• Maintain working knowledge of health insurance lines and life insurance lines.
• Perform all duties with general understanding of regulatory, transaction, reputation, and cybersecurity risks to the business.

Required skills & abilities:

• Possesses combination of education and experience to perform primary duties and responsibilities of position.
• Adapts easily to system, process, product, and service changes.
• Ability to reason, problem solve, and think critically.
• Demonstrates high level of integrity, personal diplomacy, and respect.
• Ability to understand and abide by the Bank’s policies and procedures.
• Hold or be willing to obtain valid South Dakota health and life insurance licenses issued by the South Dakota Division of Insurance.
• Insurance experience preferred but not required based on other business experience.

CorInsurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.