Healthcare Service Line Director jobs in Delaware

Why Beebe?

Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

Assists with coordinating the multifaceted aspects of the Orthopaedic Service Line with focus on the patient¿s experience, care, and outcomes. Partners with executive team to promote continuous service line growth in a fiscally responsible manner.

Responsibilities

• Patient Education: Patient, family, significant other and community education programs: Serves as an Educational Leader for the Patient Population in area of specialty.
• Staff Education: Serves as an Educational Leader for the staff for the Patient Population in area of specialty; provides unit based educational programs related to best-practice and AAOS, NAON standards. Educates staff on new equipment, products, and Orthopaedic related procedures, etc.
• Performance Improvement: Process and quality performance improvement projects. Disease specific performance improvement measures for all orthopedic certifications. Analysis of data and follows plan do check act process for improving measures.
• Data Collection/Quality indicators/ measurement: Collects data for Patient Population in area of specialty. Develops, implements, and participates in Quality Improvement processes. Works with members of the healthcare team in activities designed to improve patient care outcomes.
• Multidisciplinary Team Collaboration: Collection, collaboration, analysis, and dissemination of quality and outcomes data. Conducts Orthopaedic service line meeting by planning, leading, and disseminating of minutes with multidisciplinary team.
• Communication: Communicates and collaborates with the entire Orthopaedic service line team member including nursing, case management, rehabilitation services, preadmission testing, same day surgery, surgical services, home health, post-acute facilities, providers offices and other departments ad hoc.
• Patient Experience: Demonstrates a commitment to customer service with patients, visitors, and other customers. Reviews patient experience data on a regular basis, responds to complaints in a timely manner utilizing established communication processes. Works with leadership to develop actions to improve.
• Management Assistance: Shares accountability with manager for unit/department/organizational goals achievement. Provides managerial support to meet the goals of the Service Line.
• Role Model/ Resource: Creates and maintains a safe and therapeutic environment for patients, self, and team members. Acts as a role model for others by communicating responsively, respectfully, and assertively with patients, families, physicians, and peers as well as other members of the healthcare team. Clinical resource for staff. Clinical expert caring for patient population.
• Business Planning and Community Outreach: Develops content and participates in community outreach events for the public. Assists leadership with business planning and community events to promote the orthopedic service line.
• Patient Population Power Plans in area of specialty: Monitors, creates, educates, and updates power plans in area of specialty in coordination with the team specifically the nursing Informatics, electronical medical record team and physicians. Works to coordinate and follow service line best practices by reviewing standards, attending conferences, and collaborating with surgeons.
• Meetings: Attends meetings related to patient population in area of specialty as well as unit based
• Joint Commission: collaborates with the hospital Joint Commission accreditation specialist. Participates in disease specific joint commission surveys. Prepares information/agenda, collects data, disseminates information, prepares the team, monitors data, and participates in joint commission routine updates throughout the accreditation period.
• Acts as the liaison between the private orthopedic practice groups, the operating room, inpatient units, and administration to address potential gaps in care, scheduling, or opportunities for collaboration.
• Other duties as assigned.

Competencies Skills

Credentials

Education

Other Information

Minimum 3 - 5 years clinical experience required.

Clinical expertise caring for Orthopedic/Neurosurgical patient populations preferred.

Experience in:

• Quality improvement and / or utilization management preferred.
• Multiple software applications including Excel and database management preferred.
• Case management, quality/utilization review, or outcomes management preferred.
• Clinical expertise caring for Orthopedic/Neurosurgical patient populations preferred.
• Demonstrated team leader. Must be flexible and initiative-taking.
• Organization, strong interpersonal and written communication skills required.
• Basic computer skills in Windows and Word required.

Essential:

• * RN Diploma/RN Graduate Program
• * BSN Required, MSN or CNS preferred
• Credentials
• Essential:
• * RN - Registered Nurse
• * Orthopaedic Nursing Certification required
• * BLS - Basic Life Saving certification
• *ACLS- Advanced Cardiac Life Support (upon hire)

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