Healthcare Service Line Director jobs in Provo, UT

Healthcare Service Line Director develops and manages all functions within a specific service line e.g., oncology, cardiac, women's, orthopedics. Establishes effective strategies for programs, product/service line, and physician integration and resource utilizations with the goal of increasing service line growth, efficiency, and patient experience. Being a Healthcare Service Line Director requires a bachelor's degree or its equivalent. Typically reports to top management. The Healthcare Service Line Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Healthcare Service Line Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Healthcare Customer Service Supervisor
  • Serenity Healthcare
  • Lehi, UT FULL_TIME
  • Healthcare Customer Service Supervisor

    Location: Lehi, UT

    Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Healthcare Customer Service Supervisor. Our goal is to empower individuals to take back their lives from challenging health issues through cutting-edge treatments like TMS and Ketamine. This leader will have a proven track record of driving exceptional results in a customer-centric call center environment.

    *Trigger Warning: * This role involves working with suicidal patients, listening to trauma from PTSD patients, and carrying the responsibility to support these individuals; this may be triggering for some people.

    Key Responsibilities:

    • Leverage data-driven insights to oversee intricate processes
    • Manage performance metrics, policies, and procedures
    • Identify opportunities to enhance customer service protocols
    • Provide valuable coaching, constructive feedback, and conduct performance evaluations
    • Foster a productive and achievement-oriented environment

    Qualifications:

    • At least 1 year of experience as a customer service supervisor (REQUIRED)
    • Background in call center environment
    • Proficient in identifying and measuring core competencies and performance metrics
    • Passion for supporting individuals facing health challenges
    • Ability to make sound decisions amidst competing priorities
    • Exceptionally organized with acute attention to detail
    • Driven and self-motivated
    • Exceptional customer service, communication, problem-solving, and de-escalation skills

    What We Offer:

    • Medical, Dental, Vision Insurance
    • Clear paths for growth and advancement
    • Competitive compensation
    • No cold calling or sales involved
    • Generous PTO plus 10 major holidays off
    • 401K retirement plan
    • Employee Referral Program

    About Serenity:

    Serenity is at the forefront of healthcare technology, leveraging advanced medical devices to provide individuals with long-term success, even after other treatments have fallen short. Grounded in evidence-based research and proven results, we are committed to helping individuals take back their lives through a groundbreaking technological approach to healthcare. Join us in making a meaningful impact on the lives of those we serve.

  • 23 Days Ago

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Healthcare Customer Service Supervisor
  • Serenity Healthcare
  • Provo, UT FULL_TIME
  • Healthcare Customer Service Supervisor**Location: Provo, UT**Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthca...
  • 23 Days Ago

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Healthcare Patient Service Representative
  • Serenity Healthcare
  • Lehi, UT FULL_TIME
  • Healthcare Patient Service RepresentativeOnsite – Lehi, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach a...
  • 13 Days Ago

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Healthcare Patient Service Representative
  • Serenity Healthcare
  • Provo, UT FULL_TIME
  • Healthcare Patient Service RepresentativeOnsite – Provo, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach ...
  • 13 Days Ago

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Healthcare Customer Service Representative
  • Serenity Healthcare
  • Provo, UT FULL_TIME
  • Healthcare Customer Service Representative Onsite – Provo, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approac...
  • 1 Month Ago

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Healthcare Customer Service Representative
  • Serenity Healthcare
  • Lehi, UT FULL_TIME
  • Healthcare Customer Service Representative Onsite – Lehi, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach...
  • 1 Month Ago

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0 Healthcare Service Line Director jobs found in Provo, UT area

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Financial Analyst - FP&A
  • Henry Schein One
  • American Fork, UT
  • This position is located in the state of Utah Job Summary This position is the point person to gather and consolidate al...
  • 3/28/2024 12:00:00 AM

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Sr Financial Analyst
  • Henry Schein One
  • American Fork, UT
  • This position is located in the state of Utah Job Summary This position owns the process that gathers and consolidates a...
  • 3/28/2024 12:00:00 AM

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Senior Specialist, Pharmacist
  • Collective Health
  • Lehi, UT
  • We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously...
  • 3/28/2024 12:00:00 AM

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Dealer Solutions Consultant II
  • Cox Enterprises, Inc
  • Draper, UT
  • **Primary Location:** 13693 S 200 W , Draper , UT , US **Dealer Solutions Consultant II** * Compensation includes a base...
  • 3/28/2024 12:00:00 AM

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Senior Dealer Solutions Consultant - Fixed Operations
  • Cox Enterprises, Inc
  • Draper, UT
  • **Primary Location:** 13693 S 200 W , Draper , UT , US **Senior Dealer Solutions Consultant Fixed Operations** * Lead in...
  • 3/28/2024 12:00:00 AM

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RN - Wellness Director
  • Alta Ridge Assisted Living and Memory Care at Sandy
  • Sandy, UT
  • Come join the Ally Senior Living team! We are looking for compassionate and dedicated team members with a common purpose...
  • 3/28/2024 12:00:00 AM

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Outpatient Orthopedic Advanced Rehab Clinician
  • Intermountain Healthcare
  • Provo, UT
  • Job Description: The purpose of an Advanced Practice Rehabilitation Clinician (APRC) within Intermountain Healthcare Reh...
  • 3/27/2024 12:00:00 AM

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Graphic Designer
  • MITY Inc.
  • Orem, UT
  • Are you a seasoned graphic designer with a passion for creativity and a track record of delivering visually stunning des...
  • 3/24/2024 12:00:00 AM

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Healthcare Service Line Director jobs
$156,787 to $216,845
Provo, Utah area prices
were up 2.3% from a year ago

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Service line analytics is the process of analyzing performance drivers for a specific healthcare service line to benchmark areas of high and low potential within a market.
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The healthcare service line concept blows up the traditional department- or silo-oriented approach to clinical care, replacing it with a product-line model that follows the patient’s path through the care process.
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With a focus on patient-centered, coordinated care, a service line aims to provide a one-stop shop for a specific set of services, such as cardiac or obstetrics.
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