Help Desk Manager jobs in Auburn, WA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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62 Help Desk Manager jobs found in Auburn, WA area

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Remote Technical Full Desk Recruiter - Top Commissions - Fun Culture!
  • Rodgers Staffing Solutions
  • Seattle, WA
  • Help passionate job seekers find their dream job * Earn un-capped commissions Why Rodgers Staffing ... Time management skills is a must. * Must be Coachable & Committed . * A competitive and tenacious ...
  • 4 hours ago

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Desktop Support Analyst II
  • PDS Tech, Inc
  • Kent, WA
  • You will utilize system management tools and ITIL Service Delivery processes to deliver first class ... helpdesk in providing prompt response to users, and report on the progress of duties related to ...
  • 8 hours ago

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IT Support Specialist I
  • People Make Us
  • Kent, WA
  • You will utilize system management tools and ITIL Service Delivery processes to deliver first class ... helpdesk in providing prompt response to users, and report on the progress of duties related to ...
  • 8 hours ago

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Desktop Support, tier II
  • Voca LLC
  • Kent, WA
  • Utilize system management tools and ITIL Service * Delivery processes to deliver first class ... helpdesk in providing prompt response to users, and report on the progress of duties related to ...
  • 12 hours ago

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Systems Administrator - Managed Service Provider
  • SWAT Systems
  • Seattle, WA
  • ... helping to build fast growing local businesses that have exciting and challenging IT demands ... Utilize remote monitoring and management system alerts/notifications, and respond accordingly via ...
  • yesterday

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Amazing Non-Profit Seeks LongTerm Help Desk Consultant
  • West500 Partners
  • Seattle, WA
  • ... focused Help Desk Support Engineer for a one year contract. In this role you will respond to ... Manager experience a huge plus During the contract period, you will be eligible for a full benefits ...
  • 3 days ago

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Administrative Assistant
  • 1Life Healthcare, Inc.
  • Bellevue, WA
  • ... Lead, Manager, or our provider team. You will start off working from one of our established ... You have an unwavering drive to help and serve others and create amazing moments for our members ...
  • 3 days ago

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Personal Banker - International District
  • KeyBank
  • Seattle, WA
  • As a Personal Banker you will report to the Branch Manager. Responsible for acquiring new consumer ... Recommends products and services to help the client achieve financial goals and the team to achieve ...
  • 6 days ago

Auburn is a city in King County, with a small portion in Pierce County, Washington, United States. The population was 70,180 at the 2010 United States Census. Auburn is a suburb in the Seattle metropolitan area, currently ranked the fifteenth largest city in the state of Washington. Auburn is bordered by the cities of Federal Way, Pacific, and Algona to the west, Sumner to the south, Kent to the north, and unincorporated King County to the east. The Muckleshoot Indian Reservation is in or near the southern city limits. Auburn is located at 47°18′8″N 122°12′53″W / 47.30222°N 122.21472°W / 47...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$91,916 to $126,620
Auburn, Washington area prices
were up 2.8% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
February 02, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
May 05, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
January 14, 2020