Help Desk Manager jobs in Arizona

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Help Desk Manager
  • SAIC
  • 85613, AZ
  • No Description We are currently seeking a motivated, career and customer oriented Help Desk Manager to join our team in Fort Huachuca, AZ to begin an exciting and challenging career with SAIC. JOB ...
  • 4 hours ago

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Help Desk Analyst
  • SUNSOFT ONLINE
  • Scottsdale, AZ
  • From the manager on remote work: "They will be working 99% remotely, the other 1% they will need to ... Assists other Help Desk Analysts by acting as a touchpoint to hand off in-depth issues before ...
  • yesterday

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Service Analyst
  • Phoenix Staff, Inc.
  • Phoenix, AZ
  • Assists other Help Desk Analysts by acting as a touchpoint to hand off in depth issues before ... Excellent organizational, time management and follow through skills. Ability to manage multiple ...
  • yesterday

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Assistant Store Manager
  • Extra Space
  • Tucson, AZ
  • Extra Space Storage needs your help with the management of one of our beautiful self-storage ... associate, front desk, site management, and/or other customer-centered sales roles) * Strong ...
  • 2 days ago

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Admin Manager
  • Fred Astaire Dance Studios - Tucson
  • Tucson, AZ
  • We are looking for a sharp, outgoing, high energy, individual to run our front desk and studio ... helping to enrich lives - physically, mentally, emotionally and socially - through the positive ...
  • 2 days ago

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Front Desk Coordinator - East Valley, AZ
  • The Joint Chiropractic
  • Mesa, AZ
  • Let us turn that passion for health and wellness and love of helping people, into a rewarding ... Manage the flow of patients through the clinic in an organized manner Essential Responsibilities
  • 2 days ago

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Help Desk - Tempe, AZ
  • Kelly Technology
  • Tempe, AZ
  • Help Desk Support Services Representative Tempe, AZ 85281 Responsibilities: * Answer customer calls ... Advanced troubleshooting with VoIP (carriers, outages, call management, call processes, etc.) * SIP ...
  • 5 days ago

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Sr IT Support Analyst
  • Myticas Consulting
  • Scottsdale, AZ
  • ... expert help desk tier 2/3 support (both remote and on-site) for all hardware, software, and ... management of technology assets. · Image workstations and assist in the installation of PC ...
  • 6 days ago

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$85,544 to $117,840

Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
January 14, 2020
Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
May 05, 2020
Demonstrated understanding of and proficiency in current technical and computer related processes.
February 02, 2020