Help Desk Manager jobs in Bellevue, WA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

239 Help Desk Manager jobs found in Bellevue, WA area

C
Service Desk Specialist
  • Ciber Global LLC
  • Bellevue, WA
  • The role provides basic functional support for HR Systems for employees, managers and HR Business Partners with resolutions that are timely and accurate to help enhance the employee experience
  • 6 hours ago

S
Service Desk Specialist
  • Synectics Inc.
  • Bellevue, WA
  • Location Bellevue, WA Title Service Desk Specialist Job Description: * First point of contact for ... managers and HR Business Partners with resolutions that are timely and accurate to help enhance the ...
  • 11 hours ago

C
IT Support Specialist (Laboratory)
  • Connexion Systems & Engineering, Inc.
  • Bothell, WA
  • Prior work in a lab setting is helpful as they will need to wear PPE for a clean room setting ... Works with Lab managers/ Key lab users to manage Lab Computing aspects of On-boarding, retirement ...
  • 15 hours ago

A
Client Success Manager
  • Aldridge
  • Seattle, WA
  • Essentially, we act as their complete IT department from help desk support to consulting and CIO ... Manage escalation on complex or chronic support issues. * Maintain in-depth understanding of ...
  • 16 hours ago

H
Windchill Help Desk Support
  • HT Talent LLC
  • Kent, WA
  • We are currently helping our client, a growing spaceflight company, with a search for a Windchill ... Experience using a service desk application to manage support requests. * Familiar with Atlassian ...
  • 3 days ago

N
Network Administrator
  • Netizen Corporation
  • Renton, WA
  • Attend weekly J64 NTS meetings and discuss status of POAMs for managed network components within the scope of this contract. * Assign all Enterprise Help Desk (EHD) Incidents (INC) within 8 business ...
  • 3 days ago

N
Network Administrator
  • Netizen Corporation
  • Seattle, WA
  • Attend weekly J64 NTS meetings and discuss status of POAMs for managed network components within the scope of this contract. * Assign all Enterprise Help Desk (EHD) Incidents (INC) within 8 business ...
  • 3 days ago

N
Network Administrator
  • Netizen Corporation
  • Redmond, WA
  • Attend weekly J64 NTS meetings and discuss status of POAMs for managed network components within the scope of this contract. * Assign all Enterprise Help Desk (EHD) Incidents (INC) within 8 business ...
  • 3 days ago

Bellevue is located at 47°36′N 122°12′W / 47.6°N 122.2°W / 47.6; -122.2 (47.5976, −122.1592). According to the United States Census Bureau, the city has a total area of 36.47 square miles (94.46 km2), of which, 31.97 square miles (82.80 km2) is land and 4.50 square miles (11.65 km2) is water. The city's name is derived from a French term for "beautiful view". Under favorable weather conditions, scenic vistas of the Olympic Mountains and Cascade Mountains can be viewed from hilltops (and strategically positioned high-rise buildings) within the incorporated city. The city lies between Lake Wa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$93,971 to $129,452
Bellevue, Washington area prices
were up 2.8% from a year ago

Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
September 30, 2019
Demonstrated understanding of and proficiency in current technical and computer related processes.
October 03, 2019
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
October 13, 2019