Help Desk Manager jobs in Bremerton, WA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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10 Help Desk Manager jobs found in Bremerton, WA area

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Customer Experience Manager | Bookkeeper
  • Quail Park of Lynnwood - Administration
  • Lynnwood, WA
  • The front desk personnel represents the first impression both in person and over the telephone. The ... help direct residents, guests and employees * External - provides information and makes ...
  • 20 hours ago

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Housekeeper Full Time-101010
  • Extended Stay America
  • Bellevue, WA
  • Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography
  • 20 hours ago

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Denodo Platform Administrator
  • SmartIT Frame
  • Bellevue, WA
  • ... management Denodo platform configuration and backup JVM parameters Memory management Denodo ... M Smart IT Frame - An E- Verify Employer 220 Davidson Avenue Suite 313 Somerset NJ 08873 Desk Ext ...
  • 4 days ago

Bremerton is a city in Kitsap County, Washington, United States. The population was 41,500 according to the 2018 State Estimate, making it the largest city on the Kitsap Peninsula. Bremerton is home to Puget Sound Naval Shipyard and the Bremerton Annex of Naval Base Kitsap. Bremerton is connected to Downtown Seattle by two ferries: a 60-minute ferry that carries both vehicles and walk-on passengers, and a 28-minute fast ferry that carries passengers and a limited number of bicycles. Bremerton, the largest city in Kitsap County, is located directly west of Seattle across the Puget Sound on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$93,277 to $128,492
Bremerton, Washington area prices
were up 2.9% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019