Help Desk Manager jobs in Everett, WA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020


40 Help Desk Manager jobs found in Everett, WA area

Customer Experience Manager | Bookkeeper
  • Quail Park of Lynnwood - Administration
  • Lynnwood, WA
  • The front desk personnel represents the first impression both in person and over the telephone. The ... help direct residents, guests and employees * External - provides information and makes ...
  • 20 hours ago

Housekeeper Full Time-101010
  • Extended Stay America
  • Bellevue, WA
  • Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography
  • 20 hours ago

Denodo Platform Administrator
  • SmartIT Frame
  • Bellevue, WA
  • ... management Denodo platform configuration and backup JVM parameters Memory management Denodo ... M Smart IT Frame - An E- Verify Employer 220 Davidson Avenue Suite 313 Somerset NJ 08873 Desk Ext ...
  • 4 days ago

IT Help Desk Manager
  • Dynamic Computing
  • Seattle, WA
  • : Dynamic Computing is looking for a new IT Help Desk Manager! Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small ...
  • 6 days ago

Field Service Technician
  • Glory
  • Seattle, WA
  • We empower people. We do all this by releasing companies from the burden of cash management ... However, this position is not intended for IT or help desk professionals. THIS JOB MIGHT BE RIGHT ...
  • 6 days ago

Everett is the county seat of and the largest city in Snohomish County, Washington, United States. It is located 25 miles (40 km) north of Seattle and is one of the main cities in the metropolitan area and Puget Sound region. Everett is the seventh-largest city in Washington state and had a total population of 103,019 at the 2010 census. The city is located at the mouth of the Snohomish River along Port Gardner Bay, an inlet of Possession Sound (itself part of Puget Sound). American settlement on the Everett peninsula began in the 1860s, with several sawmills built to serve the area's growing ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$92,413 to $127,303
Everett, Washington area prices
were up 2.9% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019