Help Desk Manager jobs in Henderson, NV

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

88 Help Desk Manager jobs found in Henderson, NV area

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Front Desk Administrative Assistant - Temporary
  • Interblock Gaming
  • Las Vegas, NV
  • ... and helpful). * Good organizational and time management skills. * Knows or can learn the ... Prolonged sitting at desk or computer terminal. * Writing and keyboarding/typing information
  • yesterday

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Front Office Reception
  • Integrity Staffing
  • Las Vegas, NV
  • Immediate Hiring - Front Desk Reception About Us Opportunity is everything . At Integrity, we're ... The ideal candidate has strong organizational and time management skills. Ability to professionally ...
  • 6 days ago

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Computer Technician/help desk support
  • Kortek Solutions
  • Las Vegas, NV
  • We are a highly dynamic, fast paced IT support company who designs, builds, implements and manages ... Work with Supervisor and Help Desk Team Members to research and document problem resolutions
  • 6 days ago

Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -114.98111). According to the United States Census Bureau, the city has a total area of 107.7 square miles (279.0 km2), all land. The city is in the Mojave Desert with wildlife and vegetation typical of the Mojave. The mountains that surround Henderson mostly have gentle slopes. The McCullough Range is closest to the city; most of this range is covered by black rocks from a volcanic explosion millions of years ago. These mountains reach an average...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$89,011 to $122,618
Henderson, Nevada area prices
were up 2.5% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019