Help Desk Manager jobs in New London, CT

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Help Desk Analyst I
  • Robert Half
  • Old Saybrook, CT OTHER
  • Our customer is looking for an IT Support candidate for a very short term project need. This is covering for someone that is out. The main duties will be taking in tickets, supporting 50-60 employees. The type of tickets they would be dealing with is password resets, user error with applications, giving rights/add-ons, and basic IT support. They will be the only IT person onsite here
  • 7 Days Ago

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Front Desk Manager
  • Champlin's Marina & Resort
  • Shoreham, RI FULL_TIME
  • Enjoy a summer season on Block Island, RI. This renowned New England island is the perfect opportunity to combine your love of nature and service! Our property features 46 rooms. You would be part of ...
  • 10 Days Ago

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Counter Help
  • D'Angelo Grilled Sandwiches
  • Westerly, RI PART_TIME
  • We are looking for energetic individuals to help serve our guests in a fast paced environment! Team members greet customers, assemble food and beverage orders, restock service areas and maintain the c...
  • 10 Days Ago

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Part-Time Sales Help
  • Lids
  • Uncasville, CT PART_TIME
  • About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officiall...
  • 10 Days Ago

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Looking for help old
  • Wyndy.com, Inc.
  • East Lyme, CT FULL_TIME
  • We are seeking an enthusiastic and compassionate 5-Month-Old Infant Care Assistant to join our team near 6357. In this role, you will provide exceptional care and support to infants in a safe and nurt...
  • 27 Days Ago

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Front Desk Coordinator
  • DMR Family Cosmetic Dentistry
  • Westerly, RI FULL_TIME
  • General Dental Office seeking an enthusiastic/experienced individual to join our professional, friendly, high-tech office. Knowledge of Dentrix is a must. Individualized patient care is our top priori...
  • 1 Day Ago

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0 Help Desk Manager jobs found in New London, CT area

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Application Support Manager
  • Mirion Technologies (Canberra), Inc.
  • Meriden, CT
  • Job Description Job Description The Application Support Manager (ASM) is responsible for providing in-depth, technical, ...
  • 3/27/2024 12:00:00 AM

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Network Design Engineer
  • Pinnacle Group, Inc.
  • Job Title: Network Design Engineer 2 Location: Groton, CT (onsite) Duration: 12+ months Pay Rate: $50 - $55 /hour on W2....
  • 3/26/2024 12:00:00 AM

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Engineer Control Systems Security (CSS) Engineer Sr
  • General Dynamics Corporation
  • Groton, CT
  • Responsibilities for this Position Engineer Control Systems Security (CSS) Engineer Sr US-CT-Groton Job ID: 2024-12341 T...
  • 3/26/2024 12:00:00 AM

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Engineer - Communication Systems Engineer
  • General Dynamics Corporation
  • Groton, CT
  • Responsibilities for this Position Engineer - Communication Systems Engineer US-CT-Groton Job ID: 2024-12177 Type: Full-...
  • 3/25/2024 12:00:00 AM

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Engineer Senior/Specialist/Principal - Systems
  • General Dynamics Corporation
  • Groton, CT
  • Responsibilities for this Position Engineer Senior/Specialist/Principal - Systems US-CT-Groton Job ID: 2024-12245 Type: ...
  • 3/25/2024 12:00:00 AM

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Senior Information Technology System Administrator
  • Doncasters Group
  • Groton, CT
  • Did you know that every time you take a flight, drive somewhere or every time you have electricity at the touch of a but...
  • 3/24/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Oakdale, CT
  • Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list — you’ll LO...
  • 2/8/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Oakdale, CT
  • Kick start the year with a new adventure and take your career to new heights! Hourly Rate: $19.46 If making a positive i...
  • 8/1/2023 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$111,959 to $147,797
New London, Connecticut area prices
were up 1.7% from a year ago

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