Help Desk Manager jobs in New Jersey

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Trooper
  • Catalyst Career Group
  • Jersey City, NJ
  • ... Help Desk, Inside Sales, Insurance Sales, IT, Law Enforcement, Management, Management Trainee, Marketing Coordinator, Nurse, Outside Sales, Operations Management, Personal Bankers, Pickers, Packers ...
  • yesterday

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Nurses - LPN / RN
  • Catalyst Career Group
  • Jersey City, NJ
  • ... Help Desk, Inside Sales, Insurance Sales, IT, Law Enforcement, Management, Management Trainee, Marketing Coordinator, Nurse, Outside Sales, Operations Management, Personal Bankers, Pickers, Packers ...
  • yesterday

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Front Desk Receptionist
  • New Jersey Healthcare Office
  • Atco, NJ
  • ... help all those you have the opportunity to work with. You will need to: *Experience Front Desk Chiropractic Or Physical Therapy *Multi-task in fast paced environment *Have good time management *Be ...
  • 2 days ago

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Sales & Customer Service
  • Consulting Firm
  • Deptford Township, NJ
  • We thrive on helping others reach levels of success that they could only dream of. Due to current ... manager, customer service trainee, customer service internship, full time entry level sales, entry ...
  • 3 days ago

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Help Desk / Field Technician Associate
  • GTN Technical Staffing
  • Neptune City, NJ
  • TITLE : Helpdesk Associate LOCATION : Neptune City, NJ DURATION : 3-6 month contract PAY RATE ... TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands Primary ...
  • 3 days ago

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Customer Service Representative
  • Scheduling Experts
  • Edison, NJ
  • Manage time and multi-task to complete all necessary tasks daily Qualifications and Skills *Prior ... Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator ...
  • 3 days ago

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Customer Service Representative
  • Scheduling Experts
  • Cherry Hill, NJ
  • Manage time and multi-task to complete all necessary tasks daily Qualifications and Skills *Prior ... Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator ...
  • 3 days ago

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NOC Network Operator/Engineer - Night shift
  • Objective Paradigm
  • Parsippany, NJ
  • Key Responsibilities Provide reliable and quality, Network Operations desk support in an electronic ... management tools Experience using HP OpenView (NNM Operations), Big Brother, Netcool or similar ...
  • 4 days ago

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$94,968 to $130,825

Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
October 13, 2019
Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
October 03, 2019
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
September 30, 2019