Help Desk Manager jobs in Nevada

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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NEED ASAP! Customer Service
  • Career Consultations
  • Henderson, NV
  • ... Client Management * NEVER wants to be stuck behind a desk * Is a Team Player * Experience in the ... Do you like the idea of working with a local non-profit to help them help more kids? Have you ...
  • 3 days ago

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IT Tech Support - Tier 1 - REMOTE 8320
  • Effortless Office
  • Las Vegas, NV
  • This individual would serve as the entry level support for our help-desk, addressing high-volume ... Strong organizational and time management skills * Require limited supervision and direction; drive ...
  • 4 days ago

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Program Support Specialist
  • Goodwill of Southern Nevada
  • Las Vegas, NV
  • Copy I-9 information for Intake and as needed without leaving the front desk area; * Keep daily ... Will ask for the Center Manager's help when needed and call in early when unable to arrive on time ...
  • 6 days ago

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$88,526 to $121,949

Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019
Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020