Help Desk Manager jobs in Roswell, GA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

437 Help Desk Manager jobs found in Roswell, GA area

F
Customer Support - Technical/ Help Desk
  • Focus
  • Alpharetta, GA
  • ... HELP DESK! DO YOU HAVE FLEXIBILITY IN YOUR SCHEDULE? THESE POSITIONS ARE FOR NIGHTS AND WEEKENDS ... Experience in consultative sales and account relationship management * Providing technical ...
  • 3 hours ago

F
Call Center - Payment Processing/ Merchant Services
  • Focus
  • Alpharetta, GA
  • ... HELP DESK! DO YOU HAVE FLEXIBILITY IN YOUR SCHEDULE? THESE POSITIONS ARE FOR NIGHTS AND WEEKENDS ... Experience in consultative sales and account relationship management * Providing technical ...
  • 3 hours ago

G
Receptionist Medical Office CANTON - Bilingual Eng/Sp
  • Georgia Highlands Medical Services Inc
  • Canton, GA
  • Receives patients at the front desk in a pleasant, friendly, helpful manner. This position is ... Reports directly to the Office Manager. This is a full time position. DUTIES AND RESPONSIBILITIES
  • yesterday

A
IT Support Technician
  • Addison Group
  • Atlanta, GA
  • ... management using InTune and Jamf Perform all IT work for new office buildouts (deployment of ... help desk ticketing system Experience with Office 365, Active Directory, Printing ...
  • yesterday

E
Technical Support Representative 1
  • Experis
  • Atlanta, GA
  • Management is looking for candidates who have a combination of POSMerchant, ATM help desk experience as well as anyone with operations experience (systems monitoring tasks and alerts resolution ...
  • yesterday

C
Care Supervisor
  • ChenMed
  • Decatur, GA
  • ... and help foster stronger doctor-patient relationships. Our model also drives and enhances ... nurses, front desk staff, center managers, and market leaders. * Mindset focused on solving ...
  • 4 days ago

F
Call Center with Finance, Tech Support or Merchant Services Experience
  • Focus
  • Alpharetta, GA
  • ... HELP DESK! DO YOU HAVE FLEXIBILITY IN YOUR SCHEDULE? THESE POSITIONS ARE FOR NIGHTS AND WEEKENDS ... Experience in consultative sales and account relationship management * Providing technical ...
  • 5 days ago

H
Tier I Help Desk Specialist - (Special Weekend Hours Needed)
  • Human Touch, LLC
  • Atlanta, GA
  • Help Desk Analysts work 40 hour a week shifts, according to a schedule established by the IT Help Desk Manager and Supervisors. Help Desk analysts work on site in Atlanta, GA and may be eligible for ...
  • 6 days ago

Roswell is a city in north Fulton County, Georgia, United States. In the official 2010 U.S. Census it had a population of 88,346. The 2017 estimated population was 94,786, making Roswell the state's eighth-largest city. A suburb of Atlanta, Roswell has an affluent historic district. Roswell is located in northern Fulton County at 34°2′2″N 84°20′39″W / 34.03389°N 84.34417°W / 34.03389; -84.34417 (34.033896, −84.344028). It is bordered to the north by Milton, to the northeast by Alpharetta, to the east by Johns Creek, to the southeast by Peachtree Corners in Gwinnett County, to the south by S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$84,803 to $116,819
Roswell, Georgia area prices
were up 1.4% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019