Help Desk Manager jobs in South Carolina

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020

Front Desk Receptionist
  • Red Oak Engineering, Inc.
  • Easley, SC
  • Performs the following duties in supporting Business Administration Manager including, but not ... appointments Help planning large meetings Prepare presentation materials Gather and disseminate ...
  • yesterday

Front Desk Agent
  • Mount Pleasant Suites (future Candlewood Suites)
  • Mount Pleasant, SC
  • Full time Front Desk Agent wanted at the Mount Pleasant Suites, the future home of the Candlewood ... Help them with anything from bill issues to local knowledge, and loop in management when necessary ...
  • 2 days ago

Operations Manager
  • Indigo Family Law
  • Myrtle Beach, SC
  • Manages office facilities and office supply inventory · *Assists the Executive Team with ... Knowledge of family law will be helpful . If you don't have it, you need to commit to getting ...
  • 2 days ago

Associate Desktop Support Specialist
  • West Columbia, SC
  • Manage assigned helpdesk tickets and phone calls using best practices, excellent communications ... Usage of Altiris CMS and Service Desk * McAfee Antivirus software * PGP Encryption software
  • 3 days ago

Customer Service Representative - Immediate Start!
  • New Management Company - Interviewing Now!
  • West Columbia, SC
  • ... help us keep up with our clients growing brands. We have hit our BUSIEST TIME OF YEAR and we are ... Management trainee positions opening soon * Travel Opportunities * Major Holidays off This is a ...
  • 4 days ago

Curating Supervisor
  • LuLaRoe
  • Blythewood, SC
  • A desire to help others achieve their best * Self-motivated with good leadership skills * High level of initiative and follow-through * Capable of supporting management in building, managing, and ...
  • 5 days ago

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$80,986 to $111,562

Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
January 14, 2020
Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
May 05, 2020
Demonstrated understanding of and proficiency in current technical and computer related processes.
February 02, 2020