Help Desk Manager jobs in South Carolina

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Graphic Designer
  • Red Stripe Management
  • Irmo, SC
  • ... help-desk issue resolution. Duties/ Responsibilities: * Collaborates with client, editorial staff, manager, art director, and/or other project participants to understand project assignment, audience ...
  • 1 hour ago

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Team Lead - Training Provided - Entry Level
  • Brown & Partners
  • Greenville, SC
  • Entry level Account Managers will be trained in the following areas: * Conduct Presentations ... Since the beginning, we've been helping customers respond to industry transitions in order to stay ...
  • 1 hour ago

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Sales Representative - Growth Opportunity
  • Talbert and Associates, Inc.
  • Greenville, SC
  • ... help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier ...
  • yesterday

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Customer Service Representative - July Start!
  • New Management Company - Interviewing Now!
  • Sumter, SC
  • ... help us keep up with our clients growing brands. We have hit our BUSIEST TIME OF YEAR and we are ... Management trainee positions opening soon * Travel Opportunities * Major Holidays off This is a ...
  • 4 days ago

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Tech Support I
  • DP Professionals Inc
  • Columbia, SC
  • What you will be doing Actively resolve the day-to-day technical needs of customers by managing ... Qualifications 2 years of Technical Help Desk or other job-related experience 1 year of call center ...
  • 4 days ago

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Bilingual Help Desk Support
  • UNAVAILABLE
  • Spartanburg, SC
  • Job Overview The bilingual help desk support 1 technician provides technical, hardware, software ... case) Management System Determines initial routing of reported cases Informs management of ...
  • 5 days ago

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Sr IT Systems Manager
  • Job Juncture
  • Spartanburg, SC
  • ... Help Desk/Support * Establishes and maintains adequate computing infrastructure documentation ... Proven project management skills * 7 years of Information Services experience * 3 years of specific ...
  • 5 days ago

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Operations Manager
  • Express Employment Professionals
  • Spartanburg, SC
  • Manage and improve operational practices * Allocate resources and materials to meet project ... We are committed to the vision of helping as many people as possible find good jobs by helping as ...
  • 6 days ago

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$80,692 to $111,158

Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019
Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020