Help Desk Manager jobs in Sparks, NV

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

96 Help Desk Manager jobs found in Sparks, NV area

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Nevada | School Occupational Therapist for ONLINE Therapy
  • OTJobs.com
  • Reno, NV
  • ... Help Desk * Competitive Hourly Wage * Weekly paycheck If you're interested or want to get more information, feel free to reach me at the contact information below: Leia Gahol | Recruitment Manager E
  • 3 days ago

Sparks is a city in Washoe County, Nevada, United States. It was founded in 1904 and incorporated on March 15, 1905, and is located just east of Reno. The 2010 U.S. Census Bureau population count was 90,264. It is the fifth most populous city in Nevada. It is named after the late Nevada Governor John Sparks, a member of the Silver Party. Sparks is located within the Reno–Sparks metropolitan area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$86,086 to $118,586
Sparks, Nevada area prices
were up 2.5% from a year ago

Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
September 30, 2019
Demonstrated understanding of and proficiency in current technical and computer related processes.
October 03, 2019
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
October 13, 2019